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ECFS Filing Proceeding: 92-100
Name of Filer: GLOBAL ENHANCED MESSAGING
Author: MILLER, LAWRENCE M.
Lawfirm: SCHWARTZ, WOODS & MILLER
View Filing:
Pages 1 to 25 (25)
Pages 26 to 50 (25)
Pages 51 to 75 (25)
Pages 76 to 100 (25)
Pages 101 to 101 (1)
Type of Filing: REQUEST FOR SUPPLEMENTAL INFORMATION
Exparte Presentation: NO
Date Received: 6/1/92
Date Posted: 6/2/92 12:00 AM
DA Number:
File Number: PP-80
Address:
Preview of First Document

,t ~ORIGINAL " fILE Before the FEDERAL COMHUNICATIONS Washington, D.C. In the Matter of ) ) Amendment of Parts 2 and 22 of the ) Commission's Rules to Establish an ) Enhanced Narrowband Data and ) Paging service in the 930-931 MHz ) Range ) To the Commission: DEMONSTRATION OF TECHNICAL FEASIBILITY AND REQUEST FOR PIONEER'S PREFERENCE Lawrence M. Miller Schwartz, Woods & Miller suite #300, The Dupont Circle Building 1350 Connecticut Avenue, N.W. Washington, D.C. 20036 (202)833-1700 Its Attorneys June 1, 1992 No. of COllies (ee'c! ()r S UstA8CDE SUMMARY Global Enhanced Messaging venture hereby submits its showing of technical feasibility in support of an allocation of channels in the 930-931 MHz paging reserve band for provision of an enhanced narrowband data and paging service. Award of a pioneer's preference is sought in view of the substantial technological and service innovations which would arise from the proposal. The proponent proposes the allocation of three channels for a nationwide paging service and three channels for a regional paging service using the new technology and enhanced service. The proposed new paging format will combine a data transmission speed in excess of 6,000 bits per second with the use of new techniques to increase the efficiency at which alphanumeric data is delivered to remote receivers. The new allocations will be used for the provision of service through new paging receiver devices which provide a means for a subscriber to respond to incoming messages via the landline telephone network. Because this two-way communications device is wireless in one direction, it is of a lower cost and has a lower power consumption than a two-way wireless device. This type of receiver off-loads high bandwidth communications requirements to the landline network, thereby reducing spectrum requirements from those of other two-way services. A second type of receiving device which will be used in the allocation is capable of receiving and displaying facsimile messages transmitted over the network. This receiver i will be capable of receiving urgent facsimile messages containing graphical and textual information over the air, and will be capable of receiving alphanumeric messages indicating that a non-urgent fax message has been placed in an electronic fax mailbox. The receiver will then be able to utilize the landline network to retrieve the non-urgent fax message. Here are the salient features of the new paging format, service, and receiver: ? High speed paging with patent pending data compression capabilities which optimize the performance of alphanumeric paging ? Capability of receiving tone-only, numeric, alphanumeric, and binary data ? utilization of a specialized low-cost, two-way, hand-held message communication device which combines radio reception with land-line communications capabilities ? utilization of a set of channels exclusively devoted to high speed paging, which will not be hampered by slower, less spectrum efficient techniques ? Products and techniques which will eventually be applicable to other frequency ranges where slower, less spectrum efficient pagers will be able to be replaced with new receivers, thereby increasing the loading of subscribers on existing channels ? Primary utilization of spectrum for efficient alerting purposes and for sending textual messages with a greater efficiency than currently achieved in paging ? Primary utilization of the land-line network for sending responses and receiving messages which would use an excessive amount of air time because of the large volume of data. ? Utilization of a specialized hand-held receiver which is capable of receiving and displaying over-the-air facsimile messages. ii Before the FEDERAL COHKUNICATIONS COHKISSION Washington, D.C. 20554 In the Matter of Amendment of Parts 2 and 22 of the Commission's Rules to Establish an Enhanced Narrowband Data and Paging Service in the 930-931 MHz Range To the Commission: ) ) ) ) ) ) ) ET Docket No. 92-100 DENONSTRATION OF TECHNICAL FEASIBILITY AND REQUEST FOR PIONEER'S PREFERENCE Global Enhanced Messaging venture (the "Joint venture"), a joint venture of Message Center Beepers, Inc. (Message Center) and RTS Electronics, Inc. (RTS), by its attorneys, hereby submits its showing of technical feasibility with respect to a proposal for allocation of channels in the 930-931 MHz paging reserve band for provision of an enhanced narrowband data and paging service. As shown below, the pro- posed allocation would permit the introduction of substantial technological and service innovations to the nation's paging industry. Award of a pioneer's preference with respect to the proposed allocation is therefore requested in order to permit the proponent to provide its unique services on a commercial basis, further develop its concepts in operation, and enjoy the rewards of its innovative concepts. l / The proposal is within the ambit of the Petition for Rulemaking (RM-7617) filed by 1/ This proposal is submitted pursuant to the pUblic notice of April 30, 1992 entitled "Deadline to File pioneer's Requests/ 900 MHz Narrowband Data and Paging/(ET Docket No. 92-100), mimeo 22922. - 2 - Telocator on January 23, 1991 requesting the allocation of the 930-931 MHz band for an advanced messaging service ("AMS"). The Joint Venture therefore is not filing a separate petition for rule making, pursuant to the procedures established on reconsideration in the Memorandum opinion and Order in GEN Docket No. 90-217, 7 FCC Rcd 1808, 1811 (at para. 19) (1992) and set forth in section 1.402 of the rules. I. Introduction A. Synopsis of the proposed innovations and services 1. Technical innovations. The Joint Venture pro poses the introduction of Global Enhanced Messaging (GEM), which will utilize a unique radio paging transmission format. The GEM format will support a data transmission speed in excess of 6,250 bits per second, considerably faster than the 2,400 bit per second maximum currently in commercial service. That speed improvement will be further enhanced through techniques which reduce the amount of information which must be trans mitted in order to send certain types of paging data. 2. These improved transmission techniques may be utilized by a set of new paging receivers which provide two-way message communication capabilities, not available on any paging receiver in use today. The basic receiver will be in use on conventional systems by the end of this year, but solely as a data entry device, with no two-way capability. A proprietary alphatone paging format will be incorporated into the initial - 3 - units. A variation of that format will be used for RF trans missions to provide the wireless portion of the GEM service. GEM partner RTS holds the proprietary rights to the design of those receivers. It will make them available for use by the Joint venture and will also make them available, on a nondis criminatory basis, through license arrangements to other com panies which wish to provide GEM services. 3. The net result of these technological innovations is a substantial increase in the subscriber capacity of a 25 kHz radio paging channel. The number of alphanumeric sub scribers accommodated on a channel could be thirty percent greater than would be achievable by merely increasing the speed at which alphanumeric pages are transmitted. 4. Some of these technological advances could, after development at 900 MHz, be readily adapted for use in other frequency bands, where they will be capable of increasing the capacity and expanding the service capabilities of channels already devoted to paging. These techniques thus promise the eventual widespread conservation of paging spectrum, permitting the provision of additional service without the allocation of new frequencies. 5. Service innovations. GEM utilizes innovative techniques which facilitate a number of advanced services. It will support a two-way, hand-held message communications unit which comprises a wireless receiver and a landline transmitting r----- - 4 - device. The unit permits efficient receipt of alphanumeric paging information along with the capability to send responses to the caller via the landline network. Providing communica tions in this manner reduces the over-the-air bandwidth requirements for a two-way service by moving a portion of the transmission to the landline network. This hybrid two-way ser vice fits a number of communications needs and utilizes a lower-cost paging receiver than can be used in a two-way wire less system. A GEM system will also, however, support tradi tional paging receivers which can receive tone-only, numeric, and alphanumeric pages. GEM will also support the transmission of binary data for reception by laptop, palmtop and other portable computing devices. 6. GEM provides the ability to receive and examine on a hand-held paging receiver high-priority facsimile messages containing graphical and textual data. It also provides the ability to receive and examine lower priority facsimile messages via retrieval over the landline network, thereby con serving valuable bandwidth. B. Description of the proponent 7. The Joint Venture is owned one-half by Message Center Beepers, Inc. and one-half by RTS Electronics, Inc. They bring to this proposal many decades of experience in the paging industry. - 5 - 8. RTS is controlled by Real Time strategies, Inc. (Real Time), with a minority interest held by Message Center. Real Time is based on Long Island, New York. The principals of Real Time are Jay Moskowitz, its president, and Spencer Kravitz, its executive vice president, both of whom are pro viding technical counsel to the Joint Venture. 9. Mr. Moskowitz has twenty-four years of experience in the design and management of software intensive real time systems. Prior to forming his current company he served for more than five years as Senior Vice President of Engineering for a manufacturer of large scale telecommunication systems. During his career Mr. Moskowitz has developed telecommunica tion, minicomputer, and microcomputer based systems for a number of major companies. He has served also as a Senior Design Engineer and Director of Product Development for a major radio common carrier. He developed and marketed a real-time stock market quotation system which is in common use. Mr. Moskowitz serves as Chairman of the Telocator Network Paging Protocol Committee, Chairman of the Telocator Alphanumeric Paging committee, and Chairman of the Telocator Data Protocol Committee. Additional information concerning Mr. Moskowitz' credentials and background is included in an abstract and resume attached hereto. Mr. Moskowitz has coordinated the pre paration of the technical information included in this docu ment. - 6 - 10. Mr. Kravitz served for five years as department manager and Assistant Vice President of Software Development for a telecommunications systems manufacturer. He has developed radio paging, voice mail, and networking products. Additional information concerning his credentials and back ground is included in an abstract attached hereto. 11. Message Center is a private carrier paging com pany licensed under Part 90, which, together with an affiliated radio common carrier serves over 80,000 pagers throughout much of the eastern half of the country. Message Center is owned by members of the Zachs family of Hartford, Connecticut and is believed to be one of the largest privately held carriers in the country. Henry M. Zachs is the president and Eric Zachs is vice president. Henry Zachs has been in the mobile communica tions business since 1961. He has various other radio common carrier interests throughout the country. While no showing of financial qualifications is required of proponents of pioneer's preference allocations requests, it should be noted that Message Center is a financially strong company which has financed tremendous growth internally. It is ready, willing, and able to handle financing of the Joint Venture's pioneering GEM system. II. The need for improved alphanumeric capabilities 12. In the United States, alphanumeric paging is a sleeping giant. The total U.S. pager market is about 10 - 7 - million subscribers, constituting 3.75% penetration. Alpha numeric paging constitutes only about 5% of that figure. other countries have much higher rates. In Canada, for example, with a total pager penetration rate of about 2.25%, alphanumeric paging represents about 25% of the total and is growing. other countries have even greater alphanumeric pager penetration. 13. Appended hereto as Attachment 1 are charts showing current and projected worldwide pager use; projected u.s. pager market growth with GEM's projected market share; and the anticipated growth of alphanumeric penetration. Examina tion of those charts indicates that alphanumeric paging will for a time constitute each year an additional 1%, and then 2%, of the overall paging mix. 14. The extent of the use of Touch-Tone telephone service has actually been one of the largest obstacles in achieving a greater level of alphanumeric paging market pene tration. The wide availability of Touch-Tone telephones makes numeric paging an easy service to use and to market inasmuch as there are tens of millions of readily available input devices. Also, because radio common carriers can provide a totally automated numeric service, without the use of operators, it is a low-cost service to provide. 15. Alphanumeric paging, though, offers a substan tial benefit to subscribers. Over the course of a year, the capability of alphanumeric paging to provide instant over-the- - 8 - air electronic mail will save a subscriber from tens to hundreds of hours of time when compared to numeric-only paging. In numeric paging, when a subscriber is alerted, he or she must locate a telephone in order to return the call. If the sub scriber is on a highway without a cellular phone or otherwise not close to a telephone, he or she must attempt to locate a telephone as soon as possible. Since few radio paging services actually offer the calling party the ability to distinguish an urgent message from a non-urgent one, the paging subscriber has no way of knowing if the page is an emergency, routine, or unimportant call. 16. In some areas, a page recipient may stop at several pay telephones before finding one in working condition. Once the recipient locates a telephone, several other obstacles often get in the way. The subscriber may not have coins avail able to return the call. After placing the call, the sub scriber often finds that the telephone number is bUsy, and might have to try several times, over an extended period, before getting through. In many cases a business switchboard number is shown on the pager without an extension number, and the subscriber finds that the caller never informed the switch board that someone has been paged. Even if the business is small enough so that the switchboard operator can poll possible callers, several more minutes are spent waiting. - 9 - 17. Each step in this extended return call process takes time. If, for example, it takes an average of 15 minutes for a paging subscriber to respond to each radio page alert, with a typical alert rate of 2.5 pages per weekday (which has long been an industry design standard), a numeric paging sub scriber will spend 14 hours per month returning calls. More over, the paging party may have to physically wait at the tele phone number sent to the pager solely to await the return call. Considering the number of people using numeric pagers and typi cal labor rates, it is clear that hundreds of millions of dollars in labor costs are related to the use of numeric paging. 18. Alphanumeric paging eliminates wasted time because it instantly conveys message content to the page recipient. The recipient may not need to respond to the paging party. If a response is required, the recipient may imme diately determine the degree of urgency of the call and the appropriate response time. If the radio page instructs a repair person to make a service call, the nature of the problem and a list of required parts may be incorporated in the message, thereby facilitating the service call. 19. Alphanumeric paging holds the promise of an enormous time savings and concomitant increase in productivity. Yet the penetration of this service in the u.s. has not come close to its potential. The single most significant factor - 10 - which has hampered the growth of alphanumeric paging in this country has been the degree of difficulty in entering a message into a radio paging terminal via the telephone network. By comparison, in France MiniTel terminals which permit entry of alphanumeric paging messages have been widely distributed throughout the country by the Postal Telephone and Telegraph office. These devices, distributed originally so that tele phone directories would be available online, have built-in displays and alphanumeric keyboards. More than five years ago, these terminals were interconnected by TeleOiffusion de France Radio Services through its nationwide paging network so that MiniTel callers may instantly transmit alphanumeric information to pager users. The united states does not have such a network of input devices, and a caller must find other means of routing an alphanumeric message into a paging system. The easiest way to enter an alphanumeric page with the current state of tech nology is by calling into a radio paging network which provides an operator assisted message entry service. This has brought the paging industry back to the days when telephone answering services were in much more widespread use. The caller contacts an operator at a telephone answering service. The operator then transcribes a message to a computer terminal which is interconnected to a radio paging network. 20. Although a live transcription service is an easy mechanism for a caller to get messages to the subscriber, - 11 - providing such a service is extremely labor intensive. The service must be staffed 24 hours a day, 7 days a week. The carrier must deal with the standard employment issues of staff turn-over, scheduling, benefits, and emergency staffing problems. It must provide a multi-terminal input network, maintain and service the input equipment, rent office space, hire supervisors, continually train new staff, handle customer complaints, and deal with the myriad of other problems asso ciated with the running of labor intensive services. Running an operator intensive service is consequently very expensive, and the cost of providing alphanumeric paging to the end user is therefore very high in relationship to numeric paging. In addition, while such a service is easy to use for the sub scriber, it raises issues of privacy, operator error, and on line delays during bUsy periods. 21. Because of the substantial drawbacks to opera tion of an operator alphanumeric radio dispatch service, most carriers have chosen to defer offering such service until there is a better way to input alphanumeric pages. There are several emerging methodologies which are being employed in the U.S. to route alphanumeric messages into paging networks. Many pro grams designed for personal computers, and some for mainframes, are capable of forwarding alphanumeric messages into a paging terminal. In addition, there are some dedicated desk-top input devices which are specially designed to provide a means to - 12 - input alphanumeric messages. Unfortunately, these units are expensive and are dedicated to a single location. III. GEM Service and the Pagentry Receivers 22. GEM offers an elegant solution to the alpha- numeric page entry dilemma. Some of the benefits of GEM are derived by utilizing one of two categories of specialized hand held receiving devices known as pagentrytmreceivers.~/These receivers are an extension of a product which has been in development by RTS for over a year. Hundreds of thousands of dollars have been invested in the development of the proprie- tary Pagentry hand-held message entry device. Pagentry com- bines many common functions, along with its advanced telecom- munication capabilities, into a single, feature-rich, battery operated, 3 inch by 5 inch by 3/4 inch, 5.0 ounce package. Pagentry looks like a hand-held calculator which has a display and an alphanumeric keyboard. A Pagentry user may store hundreds of names, addresses, telephone numbers, and pager identifier numbers, paging terminal telephone data, and other information into the unit. That information is permanently stored in memory backed up by a battery. At any time a user may enter and save in the unit one or more textual messages which will eventually be sent to a radio paging terminal for forwarding to an alphanumeric pager. At some later time, the ~/RTS has applied for a U.s. patent on the proprietary Pagentry technology. - 13 - device may be connected to the landline telephone network via a modular RJ-11 jack. In the case of a pay telephone, Pagentry may be acoustically coupled to provide the same communication capabilities. Once connected to the landline system, Pagentry executes a digital communications protocol in order to securely send its page requests to the paging terminal for forwarding to the alphanumeric pager. Detailed information concerning the Pagentry device is appended hereto as Attachment 2. 23. The Pagentry Model 100 and Model 200 will have all of the capabilities discussed above, as well as innovative radio receiving capabilities. Pagentry Receiver Model 100 has the capability of: ? sending textual responses over the landline network via electronic mail techniques directly to a caller's receiving device when the device is connected to the network; ? sending a response message over-the-air by forwarding the message to a remote paging terminal via the landline network; and ? sending a response message to a remote fax machine when the sender does not have a paging device. Pagentry Receiver Model 200 has all of the capabilities of Model 100 plus the capability to: ? receive and display facsimile messages transmitted over-the-air; and ? receive and display facsimile messages retrieved via the landline network from store-and-forward fax communication devices. - 14 - In addition, each model provides other commonly required sup port functions which are typically needed by pager users. utilizing state-of-the-art consumer electronics technology, Pagentry has achieved a level of portability, pricing, and functionality which is far beyond any other message entry device. 24. Facsimile capabilities. The applicant submits that the availability of a readily available, low-cost, full featured, highly portable message entry device which is com- patible with a system utilizing GEM technology will stimulate alphanumeric offerings by many carriers and ignite tremendous alphanumeric paging growth. The facsimile capability in parti- cular will expand the horizons of paging service. The Pagentry unit is capable of forwarding textual messages to any Group III facsimile machine. Pagentry is the world's first hand-held fax transmitter. J / This gives the Pagentry user another, very powerful means of communicating with other individuals. Appended hereto as Attachment 3 is a copy of actual facsimile output from a Pagentry device. 25. The base of facsimile machines in North America reportedly increased from just over a million units in 1987 to ~/In fact, the Guinness Book of Records is preparing to add an entry into its Book of World Records, listing Pagentry as the world's smallest facsimile device. - 15 - close to eight million in 1992.!/ Facsimile industry observers generally predict a continuation of the explosive growth of fax use. According to The Fax People, a company in the facsimile industry, it is projected that the u.s. along will have over 13 million fax machines in operation by 1995. In fact, there will soon be almost as many fax machines in ser- vice in the u.s. as there are pagers. Among the factors cited are the advent of network services, new uses of the technology, and integration of fax and screen-based technologies. The GEM service, incorporating the use of the Pagentry devices, will provide new facsimile applications which will add to all of these developments. 26. Service to the hearing-impaired. Through provi- sion for compatibility with existing telecommunications devices for the deaf (TOO), Pagentry receivers provide special capa bilities for hearing-impaired individuals to communicate with hearing or other hearing-impaired individuals. This aspect of GEM service extends communications capabilities for the hearing-impaired. It also facilitates compliance by employers with the Americans with Disabilities Act of 1990, as amended, 42 U.S.C. 12101, et seg. 27. Data Communications. In addition to its paging and facsimile capabilities, the Pagentry unit is capable of ~/The source for this figure is Hitachi, a facsimile machine manufacturer. - 16 - acting as a portable data communications terminal, as if the user had a CRT in his or her pocket. It is capable of sending and receiving electronic mail messages over the landline net work. It can be utilized as a Telecommunications Device for the Deaf. It provides touch-tone dialer functions in order to retrieve messages from answering machines or voice mail sys tems. It also provides calculator functions and may act as an alarm clock and a reminder calendar. The device also has the ability to send radio pages or fax messages to groups of individuals whose pager numbers and fax numbers have been pre stored. 28. Several other built-in functions add to Pagentry's communication capabilities. The unit provides "canned text" support, allowing users to maintain hundreds of commonly used phrases and messages to reduce the amount of time it takes to prepare a radio page or fax message. The unit is mUlti-lingual, providing prompting and informative messages in several different languages, making it acceptable to yet a wider range of individuals. Information in Pagentry may easily be transferred to a personal computer (PC) for back-up pur poses, or information may be transferred from a PC into Pagentry. A PC may also load radio pages or fax messages into Pagentry for later forwarding to an alphanumeric pager or fax machine. Hundreds of keyboard programmable parameters allow the user to customize the operation of an individual Pagentry - 17 - unit. All of these parameter values, as well as the name and telephone number directory, canned text, paging messages, fax messages, electronic mail messages, and other information main tained by each unit, may be printed out in hard copy form through the use of any facsimile machine. The Pagentry device will consequently have a major impact in making alphanumeric page entry more readily available to the pUblic. 29. Immediately following this page are eight drawings which depict the methodology and results of some of the GEM uses of the Pagentry devices. The following table lists those drawings with brief explanations of the functions which they depict. - 18 - Table of Orawings of GEM Pagentry Use 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 RTS001: RTS002: RTS003: RTS004: RTS005: RTS006: RTS007: RTS008: Shows the method of sending an alphanumeric message from a pagentry device to a pager via a standard radio paging system. Bill wants to know if Ross is available to have lunch at 1 p.m. Similar to RTS001. This sketch shows the reply to the initial message in RTS001. If Ross is hearing impaired, this sketch shows delivery of the initial message to a "TOO" or telecommunications device for the deaf. The message is displayed and could be printed on the local TOO printer. Shows delivery of the initial message, now in fax format, to Ross' fax machine via the landline telephone network. Shows delivery of the initial message to an E-mail system for pickup by Ross via the landline telephone network. In addition to all features of the Pagentry unit, the Model 100 is capable of receiving wireless messages. This sketch shows the Pagentry 100 device with built-in GEM for mat receiver, receiving a wireless message from a manual operator dispatch center via an GEM paging network. Ross receives the message via radio, but responds on his Pagentry 100 unit via the landline network. In addition to all features of the Pagentry and Pagentry 100 models, the Model 200 can also receive urgent fax messages via radio and respond via the Landline Network (fax and/or paging). Shows the delivery of a message from Ross' fax machine. The Pagentry 200 device receives an alert alphanumeric message via radio and collects the fUll fax message from the fax mailbox via the landline telephone network. - 19 - "PAGENTRY" MESSAGE INPUT DEVICE FORWARDING MESSAGES TO PAGERS TYPICAL MESSAGE DELIVERY PATH TO AN AlPHANlJt£RIC PAGER PUBLIC SWITCHED TElEPtDE NEn«R< ?? CPTIOOAl RJ-11 +-- ACaJSTIC II COOPlER RTS ROSS CAN VOO HAKE llKR TODAY AT1P1l~ le.I8 weD V ? " NEC RESULT RTS ELECTRONICS INC AUTOMATIC MESSAGE ENTRY ROSS CAN VOO HAKE LUNCH TODAY AT 1P1! DEAL IS IXJ£. BIll le.I5 weD PAGENTRY? I 2 3 DIAL FAX ROSS RECEIVES BILL'S t£SSAGE 00 HIS PAGER AlPHANtJERIC DIAL-UP ItFUT~T A B ( D E F 4 5 6 TOO CALC G H I J K l 7 8 9 PAGE RECALL MNap Q R * II # + I EXTRA STU V \II X - A Y Z ') - <4 ON CLR 'ENTER sJAce STEP #1 1 ? -- CAllER BIll SfN)S t£SSAGE TO ROSS BIll ALSO CARRIES A PAGER PAGING TERMINAL GEM .. NATIOM:DE I----IN .. PAGING NET\«)R\( RTS ELECTRONICS INC PAGENTRY DEVICES APPROVED BY J MOSKOWITZ DRAWN BY RAY PRIMACK REVISION DATE 85/29/1992 FILENAME RTS001 - 20 - ttpAGENTRy tt MESSAGE INPUT DEVICE FORWARDING MESSAGES TO PAGERS TVPICAL I£SSAGE DELIVERY PATH TO AN ALPHANUMERIC PAGER PUBLIC SWITCHED TElEPHONE NE'T"f«:RK ?? (PTIONAL RJ-11~ACOUSTIC I COUPLER RTS RTS ELECTRONICS INC AUTOMATIC MESSAGE ENTRY a<BIl~.J,~TI HAVE ~_~PIl_I'W:t:TINGWITH GBRGE. SEE U AT 1 18.22 WED PAGENTRy? 1 2 3 DIAL FAX a<B~t8UTI HAVE A 2PIR ING WITH~RESULT 1~.25WED V 4 ? " tEC BILL RECEIVES ROSS' RESPONSE (J\l HIS PAGER ALPHAtUERIC DIAL-UP ItFUT PORT ABC D E F 4 5 6 TOO CALC G H I J K L 7 8 9 PAGE RECALL M N 0 P Q R * ? II + I EXTRA 5 T U V 'II X - , y Z ? - ? ON CLR ENTER SJAcE STEP 112 I ? -- HAVING RECEIVED A I£SSAGE (J\l HIS PAGER. ROSS RE5fI(N)S TO BILL PAGING TERMINAL GEM .. NATICWWIDE t-----iN PAGING t£'1'lI«R( RTS ELECTfQlICS INC PAGENTRV DEVICES APPROVED BY J H05KOWITZ DRAWN BY RAY PRIMACK REVISION DATE OS/29/1992 FILENAME RTS002 - 21 - "PAGENTRY" MESSAGE INPUT DEVICE FORWARDING MESSAGES TO TOO DEVICES TYPICAL MESSAGE DELIVERY PATH TO ATELECOMHUNICATI~DEVICE~THE DEAF PUBLIC SWITCHED TELEPtD4E NEl'f«JRK RESULT RTS ELECTRONICS INC I CFTIOOAL RJ-11~ACOUSTIC I. COOPLER ...----, RTS AUTOMATIC MESSAGE ENTRY ROSS. CAN YOU HAKE LlKH TOOAY AT 1pi1 DEAL IS DONE. BILL ".'5 WED II ROSS CAN YOU MAKE LUI liNCH tOOAY AT 1PH. DEAl IJIJIJIJIJIJIJIJIJIJ IJIJIJIJIJIJIJIJIJIJ IJIJIJIJIJIJIJIJIJIJ IJIJDDDDDDIJIJ PAGENTRy? 1 2 3 DIAL FAX ABC D E F 4 5 6 TOO CALC G H I J K L 7 8 9 PAGE RECALL TELEOOHHUNICATI~DEVICE FOR THE DEAF MNap Q R * ? # + / EXTRA STU V Wx - , y Z ? - ? ON CLR 'ENTER sJACE STEP #1 I ? ROSS, CAN YOU MAKE LUNCH TODAY AT 1 PM DEAL IS DONE BILL ".'8 WED .... 11III :- TOO PRINTER CALLER BILL SEN>S MESSAGE TO ROSS \lK) IS HEARING IMPAIRED RTS ELECTRQUCS INC PAGENTRV DEVICES APPROVED BY J MOSKOWITZ DRAWN BY RAY PRIMACK REVISION DATE 85/29/1992 FILENAME RTS003 - 22 - ··PAGENTRY·· MESSAGE INPUT DEVICE FORWARDING MESSAGES TO FACSIMILE MACHINES TYPICAL rESSAGE DELIVERY PATH TO A FAX MACHINE MLIC SWITCHED TELEPHONENE~ RESULT OPTIcmL RJ-tt .-- ACWSTIC II CClPLER RTS RTS ELECTRONICS INC AUTOMATIC MESSAGE ENTRY ROSS. CAN YOU HAKE LtMCH TOOAY AT tf'll DEAL IS DONE. BILL 1'.15 WED PAGENTRy? 1 2 3 DIAL FAX ABC D E F ? 5 6 TOO CALC G H I J K L 7 8 9 PAGE RECALL M N 0 p Q R ? ? , + I EXTRA S T U V WX - , y Z / -~ ON CLR 'ENTER SJACE STEP '1 1 ? -- CALLER BILL SENDS tESSAGE TO ROSS wtI) HAS A FAX MACHINE ROSS. CAN YOU MAKE LUNCH TODAY AT 1 PM DEAL IS DONE BILL 1'.15 WED .... [_F.~_CS.I.;NE_IL_E_]~~_--~'" ROSS' FAX MACHINE RTS ELECTRCWICS INC PAGENTRV DEVICES APPROVED BY J MOSKOWITZ DRAWN BY RAY PRIMACK REVISION DATE 85/29/1992 FILENAME RTS8e4 - 23 - "PAGENTRY" MESSAGE INPUT DEVICE FORWARDING MESSAGES TO E-MAIL SYSTEMS TYPICAL tESSAGE DELIVERY PATH TO AN E-MAIL SYSTEM PUBLIC SWITCHED TELEPl-OE tE'Tl«H< OPTICJ4AL ACOUSTIC ax.PLER ----. RJ-11 .. RTS RTS ELECTRONICS INC AUTOMATIC MESSAGE ENTRY ROSS, CAN YOU MAKE Ll.H1f TOOAY AT 11* DEAL IS DONE. BILL 1 ?? 15 WED ROSS, CAN YOU MAKE LUNCH TODAY AT 1 PM DEAL IS DONE, BILL. REPLY YIN I I cccccccccc CCCCCCCCCC CCCCCCCCCC CCCCCCCCCC RESULT PAGENTRY? 1 2 3 DIAL FAX ROSS RECEIVES TIE MESSAGE VIA E-MAIL ON CLR ABC D E F 4 5 6 TOO CALC G H I J K l 7 8 9 PAGE RECALL M N 0 P Q R ? ? II + I EXTRA STU V \II X - A Y Z ? -~ 'ENTER SJACE STEP 111 I ? ------'------- CALLER BILL SEN>S MESSAGE TO ROSS WtI> USES AN E-MAIL SYSTEM E-MAIL MESSAGE ..~t--"~I(3.-. DELIVERY SYSTEM RTS ELECTIDUCS INC PAGENTRY DEVICES APPROVED BY J MOSKOWITZ DRAWN BY RAY PRIMACK REVISION DATE OS/29/1992 FILENAME RTS005 - 24 - "PAGENTRY" MESSAGE INPUT DEVICE MODEL 100 RECEIVING WIRELESS MESSAGES TYPICAL MESSAGE RECEPTION DIRECTLY ON TtE PAGENTRY DEVICE & <PHONAL RESPOOSE VIA PSTN PlBLIC SWITCHED TELEptDE NET'i«H< PAGENTRY I'D>EL 1e0 WITH BUILT-IN RADIO PAGING RECEIVER USING TI£ "GEM" HIGH SPEED RADIO PAGING FCRHAT RTS RJ-l1 I I PAGING TERMINAL GEM ? NATIONWIDE t----,M r PAGING NE'J'l1mK RTS ELECTRONICS INC AUTOMATIC MESSAGE ENTRY ALPHANUMERIC DIAL-uP Itf»UT~T RESULl ROSS, CAN YOO HAKE LlIOI TCDAY AT lP11 DEAL IS DONE. BILL 18.15 WED 1 2 3 DIAL FAX ABC 0 E F 4 5 6 TDD CALC GHIJKL 7 8 9 PAGE RECALL N Nap Q R * ? , + I EXTRA STU V \Ii X - . y Z ? - t4 ON CLR 'ENTER SJACE UNIT RECEIVES: t4 T(I£ ONLY, NtJERIC DISPLAY CR ALPHAtlJHERIC DISPLAY MESSAGES l:gsteii~Wl~~1 STEP #1 0000000000 ----~.0000000000 0000000000 0000000000 ? STEP #2 ! ? -- ROSS RECEIVES THE MESSAGE ON HIS PAGENTRY DEVICE WITHIN THE RADIO ------------ PAGING COVERAGE AREA & RE5P(H)S VIA THE Pl8LIC TELEPtD£ NE'J'lImI{ MAMJAL CFERATCR DISPATCH CENTER RTS ELECTRONICS INC PAGENTRY DEVICES APPROVED BY J MOSKOWITZ DRAWN BY RAY PRIMACK REVISION DATE OS/29/1992 FILENAME RTS806 - 25 - "PAGENTRY" MESSAGE INPUT DEVICE MODEL 200 RECEIVING WIRELESS FACSIMILE MESSAGES TYPICAL FAX I£SSAGE RECEPTIOO DIRECTLY 00 TtE PAGENTRY DEVICE PUBLIC SWITOED TElEPHa£NE~ ... ROSS CAN PRINT A HARD crFY a= THIS FAX ON ANY LOCAL ~REt«>TE FAX MACHINE PAGENTRY foD>EL 200 WITH BUILT-IN RADIO PAGING RECEIVER USING THE "GEM" HIGH SPEED RADIO PAGING RRtAT RJ-ll RTS RTS ELECTRONICS INC ... I I PAGING TERMINAL WITH FAX STORE & ~ARD GEM NATICIMIDE PAGING NEn«e< 1 2 3 DIAL FAX A B C D E F 4 5 6 TOO CALC G H I J K L 7 8 9 PAGE RECALL M N 0 P Q R ? 0 , + I EXTRA S T U V WX STEP 11 - , ? y Z 7 - ? ON CLR 'ENTER SJAcE STEP 112 1 ? RESULl AUTOMATIC MESSAGE ENTRY FAX fR(J1: BILL ~ -A-TO: ROSS ~10.15 WE 6/1 PAGENTRy? UNIT RECEIVES: 04 FAX MESSAGES OVER TI£ AIR FAX DIAL-tJP ItRlT PeRT FAX TO: ROSS fR(J1: BILL ROSS, CAN YOU MAKE LUNCH TODAY AT 1 PM DEAL IS DONE III BILL ? 18,15 WED ???? FACSIMILE MACHINE URGENT FAX I£SSAGE fR(J1 BILL SENT DIRECTLY TO Tt£ EPS RADIO PAGING TERMINAL ROSS RECEIVES A FAX I£SSAGE ON A PAGENTRY DEVICE WITHIN THE RADIO PAGING COVERAGE AREA RTS ELECTRONICS INC PAGENTRY DEVICES APPROVED BY J MOSKOWITZ DRAWN BY RAY PRIMACK REVISION DATE OS/29/1992 FILENAME RTS087 - 26 - "PAGENTRY·· MESSAGE INPUT DEVICE MODEL 200 RECEIVING FACSIMILE MESSAGES FROM A FAX MAILBOX TYPICAL FAX tESSAGE RADIO ALERT AtI> RECEPTICJ4 CJ4 Tt£ PAGENTRY DEVICE FRa4 A FAX MAILBOX PUBLIC SWITOED TELEPtD£ NEn«lRK ... ... RTS ELECTRCJ4ICS INC PAGENTRY DEVICES PAGING TERMINAL APPROVED BY J MOSKOWITZ DRAWN BY RAY PRIMACK REVISION DATE 85/29/1992 FILENAME RTS008 FAX FAXST~AND RRlARD SYSTEM ... .,.__"L~----, I I I I I I I I I I I I I I I " FACSIMILE MACHINE TO: ROSS FRO!: BILL ROSS, CAN YOU MAKE LUNCH TODAY AT 1 PM DEAL IS DONE BILL 10.15 WED ???? - .--:- FAX ~ALERT BILL SENDS ROSS A FAX VIA ROSS· FAX MAILBOX GEM NATICMlIDE PAGING NETlOK STEP #1 ? TtEN ???? STEP #3 ? CALL~FAX MAILBOX~URGENT MESSAGE. ",'5 WE THE FAX tESSAGE OVER THE LANDLINE TELEPtOE NEn«lRK. ROSS CAN PRINT A HARD a:PY a= THIS FAX CJ4 Atf{ LOCAL ~REJ«)lE FAX MACHINE ? .------------------------------------------------------, I " I I ~-----J .. lIJIT RECEIVES: ? FAX ALERT VIA RADIO. +n ,-.-----.... If' RJ-11 1 Z 3 DIAL FAX A B ( D E F 4 5 6 TOO CALC G H I J K L 7 8 9 PAGE RECALL FAX FRO!: BILL ~ - A-TO: ROSS ~".'5 WE 6/1 M N 0 P Q R ? ? # + I EXTRA 5 T U V \Ii X - " y Z ? - ? ON CLR 'ENTER SJACE RTS ELECTRONICS INC AUTOMATIC MESSAGE ENTRY RTS PAGENTRy? INITIAL FAX ALERT VIA RADIO TO THE PAGENTRY lIJIT. FINAL DELIVERY a= FAX VIA LANOLINE. RESULl SlfP 12 t c:-iUis RECEIVES AN ALPHANJHERIC RADIO PAGE INFCBlING HIM TO Ct£CK HIS FAX MAILBOX VIA Tt£ TELEPfOE LINE AND -------- RETRIEVE AN IMPORTANT FAX MESSAGE ~DISPLAY CJ4 HIS PAGENTRY DEVICE. - 27 - 30. Two-way paging communication. Pagentry has one additional benefit which arises from its portability. Alpha numeric paging subscribers who also have Pagentry units have the capability of sending responses to alphanumeric pages. The Pagentry Models 100 and 200 combine these capabilities into a single unit. Therefore, through the use of Pagentry with a GEM system, two mobile individuals will have the capability of having two-way non-real time communications, by utilizing wire less reception and landline forwarding of responses. 31. The effect of GEM on system capacity. What will happen when alphanumeric traffic begins to reach its true potential? Providing an alphanumeric paging service today can be a short-term plus and a long-term threat for a paging car rier. On the one hand, carriers realize that the value asso ciated with the forwarding of immediate messages will generate a higher revenue stream than that which is achievable in numeric only paging. On the other hand, these carriers realize that as alphanumeric paging begins to grow, their channel capacity will readily be consumed. Largely because of design and speed limitations, current radio paging formats do not process alphanumeric paging as efficiently as possible. Accordingly, the total subscriber capacity of a single channel can quickly reach saturation. Alphanumeric pages utilize much more airtime than do numeric only pages. Unfortunately, in today's marketplace carriers cannot charge for alphanumeric - 28 - paging services based upon the amount of airtime utilized. It is therefore often more profitable to add several numeric only subscribers rather than a single alphanumeric subscriber, because the income generated by the numeric customers exceeds that generated by the alphanumeric customer. 32. GEM proposes to utilize a paging transmission speed of 6,250 bits per second. Paging systems currently operate at 300, 512, 600, 1,200, and a maximum of 2,400 bits per second. In addition to utilizing higher data transmission rates, GEM will utilize a paging format which is more greatly optimized for the transmission of alphanumeric paging traffic. This combination will provide overall channel loading capabili ties at least 30% greater than those which would be achievable by only increasing data transmission speeds. 33. The combination of GEM and the advanced Pagentry radio paging receivers will allow alphanumeric paging to achieve its attainable market penetration. GEM will thereby provide the pUblic with superior service and carriers with an enhanced revenue stream which encourages further service improvements and expansion of paging networks into larger geographical service areas. 34. Given current technology, the capacity of existing radio paging channels would be exhausted long before the market potential for alphanumeric paging is reached. A 400 character alphanumeric message sent to a normal POCSAG 512 bit- - 29 - per-second pager takes approximately 10 seconds of airtime. This is equivalent to the airtime which was allocated per page on the original voice paging systems which were heavily utilized in the early days of paging. Although a numeric only system could easily service 50,000 subscribers over a 25 kHz radio channel, only 2,000 voice paging subscribers are typi- cally supported over the same channel. Therefore, when large alphanumeric messages are transmitted, the overall subscriber capacity of a channel is severely diminished. 35. Use of a paging format in excess of 6,000 bits per second will do more than just support higher volumes of alphanumeric traffic. GEM will be supporting two major services which will be sending more data than is typical of an alphanumeric page. GEM will support the transmission of small and large volumes of binary data to remote receivers. These receivers are expected to be connected to laptop, palmtop, and other reportable computing devices. It is expected that GEM ? will support a new Telocator sponsored industry standard communication protocol which is currently being defined, for the purposes of sending binary data through paging networks to portable receivers. The binary data transmitted could be Lotus type spreadsheet updates, appointment calendar information, electronic mail messages, data base updates, and even computer programs. - 30 - 36. GEM will also support the Pagentry Model 200, which is described in more detail elsewhere in this document. This variation of the Pagentry product will be capable of receiving and displaying facsimile messages which are trans mitted as binary data through GEM. 37. With higher speed paging the number of bits per second which is transmitted over the air is increased, thereby allowing the channel to support additional subscriber messages. The original POCSAG 512 bit-per-second format has widely been implemented in a 1,200 bit per second format, thus increasing overall channel capacity beyond that of the original paging format. Experimentation continues with a 2,400 bit-per-second variation of POCSAG, which when fully proven will further increase the channel capacity. When the transmission rate of a given paging format is doubled, then the overall channel capa city is doubled. But other factors having to do with pager alert and reception reliability as well as pager battery life could be adversely effected by merely doubling the data rate. When designing a higher speed paging format, the designer must consider these factors in order to provide at least the same degree of reliability and at least the equivalent pager battery life as with lower speed formats. In addition, if the new high speed format must co-exist with pagers which utilize other - 31 - paging formats, then the designer must insure that the new format does not adversely affect other pagers on the same channel. The need to dedicate paging channels for high speed paging 38. If a high speed format is required to share an existing channel, then its overall effectiveness is compromised in a number of different ways. First, the maximum channel loading can never be achieved because slower formats are wasting airtime. Furthermore, the switching from one format to the other wastes additional airtime in moving from one data transmission format to another in a manner which is recognized by the paging receivers which must synchronize themselves to the transmission. Maximum pager battery life can never be achieved when a mixture of paging formats share a common channel. Pagers typically go into low-power modes for short periods of time when they "know" that they are not going to be alerted by the paging terminal. When mixing different paging formats in an unpredictable manner dictated by the mix of callers and the types of paging formats utilized by their receivers, the pager loses the ability to accurately "know" when it is allowed to remain in the lower power mode. Battery life is greatly reduced the longer a pager remains in its full power mode. When a mix of formats are in use, the pager must remain at full power until information transmitted in its own paging format indicates that it may return to lower power mode - 32 - for a period of time. It is for these reasons that GEM will be dedicated to a single high speed paging format. This will not only provide the maximum channel capacity achievable at the given data rate, but it will also maximize the battery life of the paging receivers. Features of the GEM paging Format 39. The GEM paging format is capable of transmitting tone only, numeric, alphanumeric and binary data to remote receivers. It will also be utilized to transmit urgent fax messages over-the-air through its binary data transmission capabilities. The Pagentry Model 200 paging receiver will be capable of receiving and displaying these fax messages as well as tone only, numeric and alphanumeric pages. 40. GEM will utilize 4-level Frequency Shift Keying transmitted at 3,125 baud. This modulation technique transmits 2 bits per baud, resulting in an over-the-air data transmission rate of 6,250 bits per second. Extensive testing of this type of modulation has already been performed in Europe, since the ERMES~/over-the-air paging format utilizes this technique. 2/ The European Radio Message Standard (ERMES) is a new standard which was developed by a subcommittee of the European Telecommunications Standards Institute (ETSI), which is responsible for all communication standards throughout Europe. When fUlly implemented, ERMES is expected to operate in more than 16 European countries which a combined population of more than 320 million. In January 1990, 26 operators from 16 countries signed a Memorandum of Understanding indicating their agreement to create a service based upon this standard. The standard (continued??? ) - 33 - In addition, Pactel Paging has been testing transmission of data at 3,125 baud pursuant to Commission grant in February of 1991 of an Experimental Radio Service authorization to Pacific TelesisGroup.~1preliminary results of this testing have shown that paging at this data rate in the 930-931 MHz range is very acceptable for use in a high speed paging format. 11 41. GEM is a derivative of the ERMES over-the-air paging format. It is similar to ERMES in several ways: ? GEM continually transmits information in a synchronous manner, so that pagers may precisely turn on at predefined intervals which are microseconds prior to the point in time when they could expect to be paged. ? The format is designed to notify the paging receiver as quickly as possible that its pager identification number is not going to be alerted during this transmission interval. This technique will maximize the battery life of the paging receiver. ~/(???continued) has been in development for several years and a great deal of experimentation by manufacturers and European Postal Telephone and Telegraph Companies has gone into the testing of the new over-the-air paging format and the radio receivers which will be utilized. ~/Data transmission experiments in the 930-931 MHz range have been conducted under File Numbers 1658-EX-PL-90, 1659-EX-PL-90, 1660-EX-PL-90, 1661-EX-PL-90 and 1662-EX PL-90. Permission to transfer this experimental authorization to another subsidiary was filed under FCC File No. 1934-EX-TC-91. 7/ As reported by James Lawson, VP-Technical Operations, Pactel Paging, at the Telocator Paging Technical Committee, High-Speed Paging Subcommittee meeting in Dallas, Texas on May 20, 1992. - 34 - ? The format includes message sequence numbers with every non-group called page. This permits the paging receiver to automatically detect missing messages. The GEM paging terminal allows the user to call in and order a retrans mission of missing messages or to retrieve the numeric or alphanumeric message in voice form over the telephone. Alphanumeric message retrieval via voice utilizes state-of-the-art text-to-speech techniques which are part of the technology already utilized in equipment developed by the applicant. (See the Dataspeak tm information appended hereto as Attachment 4). DataSpeak utilized text-to speech for verification of alphanumeric message input.~/ ? Binary data messages can be transmitted in small batches over a long period of time, thereby avoiding the allocation of valuable airtime to single messages which could potentially consume an inordinate amount of transmission time. ? Pages are simulcast over the coverage area. Transmitter synchronization is maintained within the acceptable tolerance of the receiving format through the utilization of timing signals derived from GPS receivers. 42. In other ways, GEM differs from ERMES: ? GEM utilizes more advanced forward error corrected codes which provide a greater degree of error detection and correction. ? GEM interleaves paging data over a longer period of time, thereby reducing the probability that burst radio errors will corrupt information sent over-the-air. ? GEM utilizes the Alpha-Tone tm representation of Alphanumeric paging data rather than the 7-bit representation which is currently used in POCSAG and ERMES. Alpha-Tone is a technique which is capable of representing alphanumeric data in 8/ This capability was demonstrated to Commissioner Marshall during the spring 1990 Telocator convention in San Diego. - 35 - approximately 30% fewer bits than that of the POCSAG, ERMES and other radio paging data formats. Alpha-Tone is fully described in a pending u.s. patent application submitted by Real Time. if The technique will be made available to the Joint Venture and through licensing to other parties which wish to offer GEM service. The utilization of this technique in order to send alphanumeric pages further increases the number of subscribers that can be supported on a single channel. Each individual alphanumeric page will consume even fewer bits with the higher speed of transmission, resulting in the support of far more paging subscribers than can be accommodated on any pre-existing paging channel. ? GEM is a single frequency service, as opposed to ERMES sixteen-channel implementation. Therefore, the GEM format does not require extra transmission bits as are required in a multi channel implementation. 43. Customer capacity can be increased markedly using the GEM format. The Telocator High Speed Paging Committee has been studying radio paging formats for some time. The highest speed paging format, just coming into commercial use today, is the 2400 baud version of POCSAG. During the April 1, 1992 High Speed Paging Committee meeting in Washington, D.C., during Telocator's "Future of paging" conference, an analysis was presented which compared the channel capacity of a network which is utilizing 2400 baud 9/ Because of the pending patent application, the Joint Venture is limited as to the extent of detail which it may disclose concerning the proprietary technology and features of the devices. The Joint Venture has, however, here provided sufficient information concerning the nature of the technology and features and detailed information concerning the services which can be provided to show the technical feasibility of GEM service. - 36 - POCSAG with the channel capacity of a 6,250 bit-per-second ERMES paging channel. The complete analysis presented during that meeting is set forth at Attachment 5. In this analysis, the maximum number of 2400 baud POCSAG pages per second and 6,250 bit-per-second ERMES pages per second is derived for tone-only, numeric, and alphanumeric paging. Of particular interest when comparing both POCSAG-2400 and ERMES to the GEM format is the maximum capacity of an all alphanumeric paging service. 44. In the alphanumeric paging analysis, it is shown that pages containing 48 characters of alphanumeric data can be transmitted at 3.78 pages per second or 13,608 pages per hour in POCSAG and at 8.3 pages per second or 29,880 pages per hour in ERMES. The analysis shows also that large alphanumeric messages of 200 characters can be transmitted at the following rates: POCSAG: 0.96 pages per second or 3,456 pages per hour ERMES: 2.33 pages per second or 8,388 pages per hour For simplistic comparison purposes, it will be assumed that the general GEM format was similar to the ERMES format and can also send up to 191 codewords per second, as shown in section 7.2 of the analysis. In reality, because GEM is a single frequency, non-scanning format, the format actually contains less overhead bits than ERMES. Therefore this analysis is conservative. - 37 - 45. The Alpha-Tone format used to represent alphanumeric information generates an average of 30% fewer bits than used in the POCSAG or ERMES formats. The technique which results in this significant savings is described indetai~in RTS' pending patent submission. The following evaluation should be considered just after Sections 7.3 and 7.4 in the attached analysis which was presented at the Telocator meeting. 46. At GEM paging rates a 48 character alphanumeric page is one address codeword, two message header codewords, 14 message codewords, and one message terminator, for a total of 18 codewords, while a 200 character alphanumeric page is 59 codewords. Therefore, the maximum rate for alphanumeric paging is 10.61 pages per second for 48 character messages and 3.24 pages per second for 200 character messages. - 38 - 47. POeSAG, ERMES, and EPS may be compared as follows: Paging Rate Per Second poeSAG ERMES GEM 48 3.78 8.3 10.61 200 0.96 2.33 3.24 Maximum Number of Pages Per Hour Message Size poeSAG ERMES GEM 48 13,608 29,880 38,196 200 3,456 8,388 11,664 48. These figures can be converted back to show the customer capacity on a purely alphanumeric paging channel. The assumption is made herein that customers send an average of 2.5 pages per day and that 20% of the calls come into the system during the bUsy hour. Each customer will therefore place 0.5 pages during the busy hour. The maximum subscriber capacity of the channel is therefore: - 39 - Maximum Subscriber Capacity Message Size POCSAG ERMESG~ 48 27,216 59,760 76,392 200 6,912 16,776 23,328 49. As this chart shows, for an all alphanumeric paging service of 48 character messages, the GEM format will allow 2.8 times as many customers to be serviced than could be achieved by a channel transmitting 2400 baud POCSAG. For an alphanumeric paging service of 200 character messages, the GEM format will allow 3.4 times as many customers to be services than could be achieved by a channel transmitting 2400 baud POCSAG. The chart also shows that there is a 30% to 40% improvement in channel loading usingG~over what would have been achieved solely by increasing the channel speed to support ERMES. The GEM format loads more customers on a channel than speed alone can achieve. Table 1 in the appended analysis shows the maximum customer loading capacity given a mixture of tone-only, numeric, and alphanumeric paging traffic on a single channel. The analysis shows that in the Alpha/E-mail scenario an ERMES channel was able to achieve a 135% improvement in channel capacity over POCSAG. The GEM format increases the channel capacity to 90.Ok customers, or an extraordinary 171% improvement in channel loading over POCSAG-2400. - 40 - 50. section III reviewed the features, capabilities, and services provided by the initial version of the Pagentry product. A pending patent application relates to the capabilities of the Pagentry product, the Alpha-Tone technique, as well as other areas which are the sUbject of this filing. 51. The initial version of Pagentry was developed to provide a low cost means to input alphanumeric paging information. RTS is the developer of the Pagentry technology and the proponent of the pending patent application. Message Center is the operator of one of the largest privately held radio paging companies in the united States. This unique combination of technological capabilities, operational experience, and financial resources gives the Joint venture the ability to delivery the advances of GEM to the marketplace. 52. GEM will utilize a variation of the basic Pagentry product in order to provide new and innovative services for the mobile individual. Pagentry will be expanded to include radio reception capabilities under the GEM paging format. The two major Pagentry models will be utilized as the primary GEM receivers. Both models will provide all of the features and capabilities of the basic Pagentry product described herein. Paqentry Hodel 100 53. The Pagentry Model 100 is also a hand-held message entry device, combining all of the basic Pagentry - 41 - functions along with the ability to receive over-the-air information transmitted in the GEM paging format. This model will specifically be capable of receiving tone-only, numeric, and alphanumeric paging data. Display pages can be reviewed through an integral multi-line display. with storage in excess of 50,000 characters, the Model 100 is capable of holding hundreds of numeric and alphanumeric messages. 54. When an urgent message is received over-the-air and reviewed by the sUbscriber, the landline communications capability may be utilized to respond to the message. The subscriber may prepare a textual response to an urgent radio page on the Model 100 itself. Like the non-paging version of Pagentry, the Model 100 may be connected to the landline telephone network via its RJ-11 modular jack or may be acoustically coupled to a pay telephone. The subscriber may then forward the textual response in any of several different ways: ? A textual response may be sent to a remote radio paging terminal for forwarding to the caller's alphanumeric pager or Pagentry receiver; ? a textual response may be sent to a facsimile machine which is accessible to the caller; or ? An electronic mail message may be transmitted to the caller's Pagentry device (any model) if it is connected to the telephone network. 55. The Pagentry Model 100 is effectively a receiver which, among other advanced functions, provides the ,ability to perform "acknowledgement paging" without the allocation of - 42 - additional radio spectrum. The concept and benefits of acknowledgement paging are the subject of another request for a pioneer's preference in File No. PP-35. 56. Two mobile individuals who each have a Model 100 will have the capability to send textual messages to each other. Such a message transfer is not performed in real time (not instantaneous and interactive), yet it effectively allows information to be exchanged between individuals on the go. 57. The Model 100 reduces the spectrum requirements for two-way communication to 50% of that which would be required if a fully wireless system were employed. By eliminating the wireless return path, the cost of the Model 100 is lower than that which would be achievable if it also contained a low-power radio transmitter. In addition, because there is no wireless return path, the investment in the radio network infrastructure is a fraction of the cost of installing and maintaining a vast network of radio receivers in order to pick up the weak signals being transmitted by low-power radio devices. Pagentry KoGel 200 58. The hand-held Pagentry Model 200 has all of the capabilities of the Model 100 with the additional capability of receiving and displaying facsimile messages. The integral display utilized in the Model 200 has high resolution graphics capabilities which allow both graphical and textual information - 43 - to be displayed and reviewed. Since the size of the integral display is smaller than that of the documents which are faxed to the unit, the Model 200 employs sophisticated windowing techniques to allow the subscriber to scan the textual and graphical facsimile message on a small display screen. 59. The Model 200 is capable of receiving fax messages in either of two ways. Time critical documents of an urgent nature may be transmitted to the Model 200 over-the-air via the GEM paging format. Because of the nature of this paging format, a fax message is broken into smaller transmission blocks and is transmitted in bursts to the Pagentry receiver. MUltiple fax messages can be simultaneously received at one time, since the unit can receive and reassemble the data blocks coming for different fax messages. Several fax messages may be stored in the memory of the Model 200 at one time for display and review purposes. The unit does not contain a hard copy printing device. If a hard copy is required, the unit can resend any of the fax messages in its storage to a local fax machine. 60. The Model 200 is also capable of retrieving non urgent fax messages over the landline telephone network from a fax store-and-forward communications system. With the explosion of fax communications, these systems are quickly being deployed in the marketplace. A fax store-and-forward system allows callers to leave fax messages in a "fax mailbox" - 44 - in a manner similar to that in which callers can leave a message in a voice mailbox. After a fax message is deposited in the mailbox, this system can forward a message to the GEM radio paging terminal in order to send a radio page to the Model 200. The alphanumeric message sent could indicate the nature of the facsimile message so that the subscriber can determine how soon he or she wishes to retrieve the message. When the subscriber is ready, the Model 200 can be used to call into the fax store-and-forward system and the fax message may be retrieved from the mailbox into the memory of the unit. The retrieval of non-urgent fax messages over the landline network reduces the overall radio spectrum requirements to provide this two-way fax communication service. The combination of radio transmission of urgent messages and landline retrieval of lower priority messages is a compromise which provides a powerful time-sensitive service to the subscriber while minimizing radio bandwidth allocation. support of other Radio Receivers Traditional Pagers 61. GEM paging receivers are not limited to Pagentry type devices. Traditional tone only, numeric, and alphanumeric display pagers operating in the high speed GEM paging format will be supported. These devices will operate in the same manner as pagers today, with the exception that the supported base of pagers on a single channel will be substantially larger - 45 - than any paging channel previously allocated to a licensee. Data Paging 62. A special variation of a traditional display pager shall be manufactured for use within GEM. This receiver does not have any display capabilities and is primarily designed to accept binary data transmitted in GEM format. The receiver provides an interface which allows for its interconnection to laptop, palmtop, and other types of portable computing devices. Binary data specifically addressed to this receiver is assembled by the receiver and passed along to the mobile computing device. The information received could be updates to spreadsheets, data base information, electronic mail messages, facsimile messages, digitized voice information, appointment calendar updates, "to do" lists, telephone directory information, as well as thousands of other types of data, including computer programs to operate on the portable computing equipment. GEM will support industry standard mechanisms for the entry of binary data into a paging network as well as standard mechanisms to pass information between radio receivers and mobile computing devices. These standards are currently in development within Telocator Technical Committees and are expected to be adopted prior to FCC allocation of AMS radio channels. RTS is integrally involved in the creation of these standards, with Mr. Moskowitz of Real - 46 - Time serving as chairman of several of the Telocator technical committees. Puture benefits at other frequencies 63. The grant of a pioneer's preference to the Joint venture will provide benefits to the paging industry at large and directly to the pUblic in the conservation of existing radio frequencies. The granting of the preference will allow the Joint venture to continue funding all of the research and development which has lead to the creation of the GEM concept. Once fully deployed and operational, the techniques and equipment which are developed as part of GEM will be made available in other variations, for use at other radio frequencies. This will have the effect of improving the performance and services over a wide range of channels. An enormous gain in the capacity of pre-existing channels along with the availability of receivers capable of taking advantage of these improvements while also providing enhanced features should result in a re-examination of how existing channels are being utilized before new frequencies are requested. Once the technology is fully available, a strong move should be made to encourage the better utilization of already granted frequencies before any new grants are allocated. 64. In the early days of paging, the two-tone radio paging format was very common. This time consuming analog page alert format could easily take in excess of 1.5 seconds to - 47 - alert a single tone-only pager. with paging formats in commercial use today, more than 60 tone-only pages can be transmitted in the same amount of time as a single two-tone page. The total number of subscribers utilizing the two-tone format who could be supported over a single channel would be one-sixtieth of that possible through the use of commercially available radio transmission formats. The availability of pagers operating in a more efficient manner causes carriers to plan on switching out old receivers for the new ones, in order to maximize the revenue stream which can be generated from adding subscribers to a single channel. with the availability of GEM technology, pagers utilizing formats in common use today will eventually be replaced with GEM pagers in the same way that two-tone pagers were replaced. The FCC should encourage the migration of pagers on existing overloaded channels to GEM technology before granting new frequencies to relieve congestion. The availability of Pagentry Receivers and GEM paging technology 65. RTS intends to manufacture Pagentry Receivers for other firms which are granted a GEM license. It will also license GEM technology to other manufacturers for use on non- GEM radio frequencies so that the full benefits of more efficient paging techniques may be provided on pre-existing channels. The GEM paging format will be modified in several ways so that it may co-exist with existing paging formats. - 48 - This will insure that it may be utilized without having to change out every receiver in an existing radio network. This change to the GEM paging format will significantly lower the pager battery life of GEM receivers and will result in an inability to achieve the same overall capacity of a true GEM channel. Yet it will significantly improve the channel capacity of existing paging networks. IV. The Proposed Allocation 66. The Joint venture proposes the allocation of three nationwide 25 kHz channels and three regional 25 kHz channels dedicated to GEM technology and the adoption of rules and policies in Part 22 which would facilitate the establishment of such service. Those rules should require GEM licensees to take advantage of the full speed of the GEM format and to offer all or most of the major new and enhanced service opportunities of the service within a set period after initial licensing. These relatively modest allocations would foster a tremendous advance in paging capacity and capabilities. The Joint venture SUbmits that the detailed technical demonstration herein and the inherent desirability of the GEM enhanced services preclude the need for field testing to demonstrate technical feasibility or marketability of the services before proposing the requested allocation. 67. Because of the general move of the paging market away from local and towards regional and national service and - 49 - because of the vagaries of state regulation, no specific allocation for local service is requested. Also, no provision for Part 90 licensing is requested at this time, inasmuch as shared use of a channel would SUbstantially diminish the efficiencies of GEM operation. Some of the innovations fostered by GEM technology, however, would likely soon find their way into local and private radio paging systems through the operation of the marketplace, without the need for specific allocations. 68. The allocation of the nationwide GEM channels is important because they would permit the provision of this markedly different (and superior) service to subscribers with a need for GEM in more than one region. The Commission has, of course, already determined that dedicated 900 MHz nationwide channels meet a public need, and the marketplace has decisively proven that determination correct. The new and improved services which GEM would permit, including more efficient alphanumeric, recipient response, and facsimile reception and display paging, would present particular advantages to nationwide travellers. Subscribers who travel across regions would be materially aided by GEM in contending with such travellers' predicaments as time-zone differentials, separation from their offices and staffs, absence from their cellular mobile units, and lack of a fixed facsimile address. - 50 - 69. The GEM nationwide allocation would introduce more facilities and service based competition to the current nationwide market. The allocation of three nationwide GEM channels should create a diverse enough market to nurture true competition among the nationwide GEM providers. 70. The Joint Venture also proposes the allocation of three regional channels, all of which would be assigned to each of the four time zones. Any regional division of the united states is fundamentally arbitrary, but the time-zone division should support twelve strong regional paging companies which would provide GEM service in readily defined areas. 71. The Commission should set reasonable deadlines for the implementation of nationwide and of regional service after a grant of license. The "build-out" standards utilized in the regulation of conventional 900 MHz nationwide services would be appropriate staring points for inviting pUblic comment in the notice of proposed rule making to be issued in this docket, although somewhat more leeway should be accorded GEMS licensees in view of the comparative novelty of the service. 72. The Joint venture proposes that GEMS service providers be regulated by the Commission as common carriers, on a non-dominant carrier basis. Because the service as proposed would be essentially national or regional, the Commission should preempt state regulation. Decisions among mutually exclusive applications for use of the allocations could be made - 51 - by random selection among those applicants which are determined to be technically and financially qualified. V. The pioneer's Preference for the Joint Venture 73. The Joint Venture requests that it be awarded a pioneer's preference in connection with the implementation of GEM paging. As noted in the introduction, GEM paging falls squarely within the description of AMS as envisioned by Telocator in the rule-making petition which has given rise to the pioneer's preference proposals in this docket. In fact, in Reply Comments filed March 26, 1991, at page 6, Telocator cited Joint Venturer Real Time strategies' Pagentry unit as "an AMS class device". The rights to the entire technology of that device have been transferred to RTS. In that same document, at pages 7-8, Telocator noted a number of developing new- generation paging services which compel new spectrum allocations. The listing included the following new services which would be offered by GEM: ? Alphanumeric paging operating in conjunction with database services to provide integrated information delivery mechanisms ? Electronic mail systems, for both conventional and data applications ? Graphics and facsimile services. Telocator also made the case that such advanced services not practicably be offered through systems operating on existing allocations. - 52 - 74. The Joint venture should be accorded a pioneer's preference for one of the three proposed nationwide licenses, pursuant to section 1.402 of the rules. GEM will, as demonstrated above, provide new paging services and, by use of innovative technology, sUbstantially enhance existing services and significantly improve spectrum efficiency through innovations in use, speed, and quality of information transfer. Its innovations include added functionalities and a substantial change in the operating and technical characteristics of the radio common carrier paging service. The Joint venture, directly or derivatively through its constituent venturers, has developed the underlying technology and concepts and deserves credit as the innovating party of the GEM concept. If for any reason the Commission decides to create fewer or more than three such nationwide channels, the Joint venture should still receive a pioneer's preference which insures it a license for one of the nationwide allocations. 75. In making this proposal for a nationwide pioneer's preference, the Joint venture is mindful of the Commission's admonition that a preference of such scope will not routinely be awarded. Report and Order in GEN Docket No. 90-217, 6 FCC Rcd 3488, 3495 (1991). It is submitted, however, that GEM service along the lines proposed will be, at least in part, "inherently nationwide". with the multiple licensee allocations plan proposed herein, grant of a preference to the - 53 - Joint venture for one of the nationwide channels would serve to stimulate the most expeditious development of the service without sacrificing the goal of diversity. 76. If for any reason the Commission determines that the pUblic interest would be best served by declining to make a nationwide allocation but by making four or some other number of regional allocations, the Joint Venture should receive a pioneer's preference for a regional license. If the regions are established by time zone, the Joint Venture would express its preference for a license for the Eastern time zone. This preference is prompted by Message Center's concentration of business in that zone. In addition, the Joint venture is engaged in discussions with a Canadian paging company concerning possible coordination of use of a nationwide or regional paging channel between the two countries. An Eastern time zone regional allocation would offer the possibility of such coordination with access to a highly populated area of Canada. If regions are established by some other process than proposed or anticipated herein, the Joint venture will at the proper time choose the pertinent area for preference licensing. 77. In any event, the pioneer's preference should provide that the Joint venture's application for a construction permit/license for GEM service on the newly allocated frequencies will not be SUbject to mutually exclusive applications, pursuant to Section 1.402(d) of the rules. - 54 - WHEREFORE, the premises considered, the Commission should propose rule making to adopt rules and pOlicies to implement GEM paging service and should propose to grant the Joint venture a pioneer's preference for a nationwide channel. Respectfully submitted, GLOBAL ENHANCED MESSAGING VENTURE BY:-~--~--~X'fIj...X-- Lawrence M. Miller SCHWARTZ, WOODS & MILLER Suite 300 The Dupont Circle Building 1350 Connecticut Avenue, N.W. Washington, D.C. 20036 (202)833-1700 Its Attorneys June 1, 1992 ABSTRAcrS Many of the key managers of Real Time Strategies have been directing large scale projects and consulting organizations for over twenty~ears.The experience they have gained in project management, softwarequ~htycontrol, development methods, as well as maintenance and support of onhne systems, is taught to their employees as part of the corporate philosophy. Proven techniques that have been developed by these individuals have been continually enhanced by the ideas of other RTS staff members. These abstracts will present only a small part of the rich experience the key management brings to the organization. Jay Moskowitz, President and Chief Executive Of£lcer of the company, has been a designer and manager of software intensive real time systems tor over 22 years. Prior to forming Real Time Strategies, Mr. Moskowitz served {or more than 5 years as Senior Vice President of Engineering for Spectrum Communications and Electronics Corp., a manufacturer of large scale telecommunication systems used on a worldwide basis. From 1977 until 1983, Mr. Moskowitz was employed by Lambda Technology Inc. (LTI) as a senior Consultant in the development of telecommunication, minicomputer and microcomputer based systems for, among others: ITT Domestic Transmission Systems Inc., Xerox - XTEN, Western Union International, Mel and Citlbank. During Mr. Moskowitz's tenure with LTI he was responsible for the design of many systems in the area of custom packet switching and message switching products. Prior to LTI, Mr. Moskowitz served with Graphnet Systems Inc. and Graphic Scanning Corp. where he served as Senior Design Engineer of store and-forward SWitching systems, Director of Product Development for automated telephone answering systems, as well as serving as an internal consultant In many other areas of telecommunications including cellular radio. Mr. Moskowitz was president of Intersystems Software Inc., where he developed and marketed TICI<ERTEC(tm), a real time stock market quotation system installed in over 25 states and Canada. Mr. Moskowitz received a B.5. degree in Physics from The Cooper Union, is a senior member of the mEE, a member of the ACM and is Chairman of the TeJocator Network of America (lNA) Telocator Network Paging Protocol (lNPP) Committee. Spencer Kravitz, Executive Vice President of the company served (or 5 years as department manager and Assistant Vice President of Software development for Spectrum Communications and Electronics Corp. Mr. Kravitz was one of the primary architects of SCE's Radio Paging, Voice Mall, Hospital Staff Management, Automated Telephone Answering and Networking products. Prior to joining SCE, Mr. Kravitz was employed by General Electric Professional Services Company as a Senior Consultant in the development of telecommunication, minicomputer and microcomputer ba8ed real time systems. Some of his clients included: lIT, Metropolitan Life Insurance Co., Congoleum Corp. and Citibank. He was formerly with Eastman Kodak Co., where he served as Management Consultant specializing In telecommunications and process control systems. In addition, Mr. Kravitz has served as a consultant to small and mid-size businesses in the area of office automation. He holds a B.A. {rom Queens College and an M.B.A. from Baruch College, both of the City of New York. PERSONAL: EDUCATION: ABSTRACT: HARDWARE: Resume of JilYMoskowl~ Date of Birth: sept. 1948 SUNY Binghamton, 1970 -1971 Graduate Courses In Computer Science The Cooper UnIon - New York, New York, 1966 - 1970 B.S.? Phytda Over 24 years' experience in the management, design implementation, cutover and support of large and small scale software based systems, single processor and distributed systems, from micros to mainframes, covering a wide range of applications and businesses, with a special focus on telecommunications based systems. 4 Systems experience includes Radio Paging, Voice Store and Forward, Cellular Radio, Automated Telephone Answering, Message Switching, Real Time Executives and OS's, Compilers, Timesharing, Process Control, Packet Switching, and other Real Time Systems. Frequent author and lecturer in telecommunications. IBM 370, 360, System 34, 1800, 1130, 1620; CDC 3200; XDS Sigma 5; GE 437, Datanet 30; Standard IC 6000; Intel 80x86, 8086, 8080, 4004; DEC Vax, MicroVax, PDP-H, PDP 8; GA SPC 18/30, 16, 12; EPI 118; SEL 86; Interdata 8/32, 78/16; Wang 2200; Varian V-73, 620/Fi Modcomp IV; NS IMP 16: Zilog ZSO; Prime; Motorola 680xO, 680X; and other. COMPUTER LANGUAGES: C, BAL, BASIC, ALGOL, FORTRAN, PL/I, APL, PASCAL, Assembly Languages t .. . , ORGANIZATIONS: IEEE· senior Member, ACM, Telocator, Chairman Telocator lNPP, TAP and TDP Committees, Member of High Speed Paging Committee EXPERIENCE: .. ? ? ? ? ? ? ? ? ? ? ? ? Primary designer of customized telecommunication sy~telT\5for the radio paging, telephone answering, voice mail and cellular telephony industries for stand alone and networked systems Designer of store and forward X.25/Telex message switching systems Designer of store and forward facsimile packet switching systems Developer of redundant systems and recovery facUities for telecommunications and financial appUcotlons High level telecommunications consultant in defining and evaluating potential service offerings · of various companies and implementation strategies Developed system architecture for the Xerox XTEN communications network Designer of specialized OS for the Interdata 8/32 Supermini Member of product planning and strategy committee. Developer of stock market quotation systems nps'tpl~T'0' various mosSlasosw1t~hinssr~tQnu; Developer of the first tully automated Telephone Answering System Extensive analysts of facsimile data compression e.lgorlthroB Extensive design and development of specialized real time systems for various industries MAJOR COMPANIES SERVED; Graphic Scanning Corp., Graphnet Systems, nT, CltiBank, Spectrum Communications, Xerox, Western Union International, Mel, NASA, BBL, U.S. West NewVector Group, Ameritech, Tigon, OCTEL, Glenayre Electronics, NYNEX, Cindnnatl Bell, PACTEL, National Pagette, CUE Paging, Cantel, MTEL, MobileComm Attachment 1 PROJECTED U.S. PAGER MARKET GROWTH FOR ALPHANUMERIC DISPLAY PAGERS ',1 !t- ' I '!I!'U1Jfjj£. j ! ~I"JJJ,{~~"""" ; - --; ---t- --- j ! i I I I -j--------- --------------J-,~-- ! ! OVER 5IMIWON 1fJ1ifIIJ.!fIlI//l;.~+-------_ ---------r---AtpH~RIG-- : ; PAGERS!SY 2000 ~ .L+------- ----t-----T---+-------- ! J i ? ---1---------1----- ---- ----l--~----+-- iii r { : l i j l -----1----------1---- PREPA~OBY! ~{,f,/J.JfJ,i~---,_·~-·-t--··i 0._._.-- ._._- i -_..----+---~ GLOBAL ENHANOED MESSAGING ! ; f -- F---7=--.:...---~:=======:;;c=:::=====:7 2 3 456 ALPHANUMERIC PAGERS (Millions) 2000 1999 / 1998 fIJ 1997 ~1996 > 1995 1994 1993 1992 0 1 PROJECTED U.S. PAGER MARKET GROWTH. Potential number of message entry devices In the u.s. with an estimate of GEM's potential market share. o 0% 0 218,500 5% 10,925 271,113 10% 27,111 334,592 12% 40,151 411.016 14% 57,542 502,839 16% 80,454 612,961 18% 110,333 1,050,708 20% 210,142 1,300.085 22% 286,019 ~ # OF ENTRY DEVICES GEM GEM TOTAL ADDTNt MARKET MARKET SHARE SHARE # ... ............ 1992 11.50 5% 0.575 575,000 1993 13.23 6% 0.794 793,500 1994 15.21 7% 1.065 1,064,613 1995 17.49 8% 1.399 1,399,205 1996 20.11 9% 1.810 1,810,221 1997 23.13 10% 2.313 2,313,061 1998 26.60 11% 2.926 2,926,022 1999 30.59 13% 3.9n 3,976,730 2000 35.18 15% 5.277 5,276,814 _~j_:a...~.a.:::!II:e:'.._ _"'''''''.l'~~= TOTAL # % 'OF YEAR OF PAGE ALPHA ALPI-WS -..... ....'.* c ..... I""U > -C ..... to - - :;:) ~C) f.l) V'" - ... -' QI::: -' ....: I""U .,..; V'" ..... :;:) i3 ..... :E !C ~ - ..... "'"..... !Z :IE J= -' I""U OS C) - < 0: Q.. 0- Q) Header (Opliord) MESSAGE: ( Troiler ) Header (Optional! TO: FROM; SUBJECT: you have entered for permonent storoge. PAGENTRY will look up lIle proper number in the Directory ot the lime the Page request is senl. Your Message <on be composed partly or entirely of lext from 0~btory of Conned TeXl you creote (see p. 5). You do not hove to enter the dolo for all the Page requests in asilgle session. You can type them into Page Memory from tirmto lime and PAGENTRY will rementer them even during limes the unft is fumed off. When you 018 reody to tronsrm, 011 the Messages in Page Merrory are sent and Iilenoutomotkol~erosed from Memory ffsucooful~received by the paging system(s). FAXING This works just like Paging excepl thot Faxes <on hove either of fWD formats, as shown below: See Page Pages Dirlctory Keep (Slort) Directory ~ 2-9 OVERVIEW Information 31 Exp~insand describes PAGENTRY functions. Rl«ln Directory Information 11IUlin 32 Creale &Change Groupl of Imun c;g 10-11 MEMORIES Directory Ettrils 34 Shows infol1llloon slOred and the Ioyoul fOl eo<h Caluel Crtat, &Chang, CanRed Text IDlunWJ 36 type of record in PAGENTRY's Memories. Text Ike Calned Text (mUn bDlbDl 37 12-16 CONCEPTS Pa;q Create Pager Reconk fm 31 Explains lbe inlelllclion of lbe display, keyboonl, Transml Pager Mtsge(s) SfNO 39 fox Ov,rview &Formats "---4-1 records and fields. Create Fax..rds I 42 17-21 HOW-TO Tram Fax Mes5Dge(sl 51111 43 Desaibes operations for <ommon funclQns. Create &ChoIge Fax Header UlIA W 45 EXTRA Functionso~obeticol6sting, page 24. Fox Options !UlIAn aJ 45 Canlalor 1digits, 4fu.crlOlS !WtIl 46 30-69 Section U Tune/ Dale; Select Formal, Sel Dolt III1A 47 Dal, TIIIlI: Select Formal, Set Tune UlIA r 41 AIorm& Sound Alarm 01 DotelTime liliillJ en 49 Reminde~Remind,r of Oote/Tune IUlIAn OJ 50 READ th. four paris In Section I of th. Guide (Overvi.w, Printouts DilllctOry, Groups, System Poramele~ lurun bU OJ 51 Memories, Concepts and How-To), then reler 10 Iileind~iduol Dala Svc Diol Dato Service lomn 52 Functions in Section II as you wont additional infollllllion. Section Iis designed to introduce you to PAGENTRY's Feotures and S)'SIem Baud Rate IEIlIAn OJ S5 Functions quickly, with aminimum of extraneous informotion. Section II Poramete~Power-up it...Page, Fox, etc. IIl1A bU CU 55 goes into more detail about eoch. For review, you will probobly only KeyCtd II OJ 56 need to look at the How·To Section to refresh your memory. Scroll Speed bUWJ 56 Security Enable/Disable bUUJ S6 Not,: PAGENr.rr" Is pro/JOfI/Jceclliit -fHI9lG1"- Nlte: See ClXI'fJlete a/phobettol is! of EXTRA Fundions slaning at page 24- Inside front Cover '---------'--------_._--~ PAGENTRY oRers flv. functions: (1) Radio Page requests (2) Fox messages (3) Doto S81YKe <Ol1lluler terminal (4) 4-(undion Calculator (5) Dote/ffme triggered Alarm and Reminder messages III AlpporI .f this, PAGENTRY Indudes thes. features: mADillKtory of names, phone numbers, pager IDs and general informotion (21 Groups of Directories (3) Conned TeXl slOroge and use (4) User selection of System Parameters (5) PrintoulS of Memories and System Porometers AI! of these functions and feotures are 0«8ssed via the keyboord, which con be used to enter fellers, nunHs and spedol characters (see 1he PAGENTRY Keyboard: poges~n. The followilg informotion presents on overview of how each Function ond Feolure operotes. Starling on page 17 of Section I, the "How To" pages wm give you brifl information on using PAGENTRY. Sadion II provides more in-deplb informotion. PAGING Type in the Direaory Entry nome and the Message for as mony separate rOOlO poge requests as you wonl. This doto is stored in Page Memory unti tronsmission has occurred. The Directory lists names and phone number(s) __.......L.-- _ DATA TERMINAL Usilg eilher Ihe RJll~ckcoble or oplionol acoustic~p1er,.you con 0101 info adoto service and use PAGENTRY as on IllerodlVe com puler dolo ferminol. CAlCUlATOR PAGfNTRY con be used as on 8- digil4-funclion colcukJlor. AlARM aoa AND REMINDERS PMiENTRY con be used jusllib on alarm dock, exC8P/ that the Alarm con be sel for aspeclic dol', in addition 10 the line. You con includ. a Messoge whic:h will beo~yedwhen the Alarm or Rerrilder goes off lIIId you con hove severol AkJrms or R.ninders set at one time. D.ECTORY AND GROUPS The DilllC10ry Names you .nter for 80th Poge and Fox are your contact names and the \llIrious ilfGrlllltion you need for eoch, such os phone number, pager number, Fox number, and Ihree fields or general infor· IT1Jlion of your choice. You .nter these into PAGENTRY's Drectory Memory where they wnl be perroonenrty stored for your use - rruch fike setling up on index cord file. When you use the Directory nome for Poging, Foxing, or (onnecting 10 adolo service, PAGENlRYoUlomalicol~selects Ihe appropriate tele phone number from its Memory for the operalion you are pertorming. In order 10prov~eall these copobililies wilhon~35 keys, 0/1 keys hove two functions which are accessed through the NUMBERS (....... )and LEmRS (v) keys Iocoled 01 the lawer~hthond comer of the keyboard (see iIIuslrolion, page 12). Whenever rhe LETIERS (V) key is pressed,lhe keyboard is shlred into "LfTTERS Mode." The lfTTERS and NUMBERS keys oct much like the "shlr-lod" on atypewriler. In LmERS (v) Mode, all of thechorocre~and fUncOOns wrillen on the keys themselves (m whil.) are active. When the NUMBERS (....... ) key is pressed, all or the eIloraders and Functions writlen above the keys On red) are ocIive. The NUMBERS (.......) Mode is displayed in the MNlRY display window as the t symbol. The tmERS (V) Mode is GlSpkJyed in the window os the" symbol. Once the NUMBERS key is pressed, the keyboold willnGrIIlll~ rtlIIIlil iI NUMBERS Mod. unlil the LmERS key is pressed, and vice verso. However, f afieldnorrool~requires numeric input (as for lelephone nurrber, dole or lime, and the (oleumlor Function), the keyboon! oulOllllticol1y shifts ilia NUMBERS Mode. The keyboard alsooutolllllicol~SMlS illo NUMBERS Mode f you requesllh. EXTRA function while enlering infonmtion info a PAGENTRY M8IIllry. This is iI anlidpolion thol you ore aboullo .nler the number or aConned leXl message you wish Ia insert. Most PAGENlRY enlry is (OfI1l/eled by pressing rhe ulm 0key. Acommon probl«n while enrering numeric inforroolion, such os a . telephone number, is 10 Pl8SS the IfllIlO key 10(~Iethe inpul without shifting the keyboord bad 10 LETTERS Mode before hilting ----B _ CANNED TEXT You can store pieces of leXl of any Ienglh from asingle eIlorocler, to along phrase, fo on enlire messoge in the Conned leXl Merrory. These con then be recalled and entered inlo Messages you are creating for aPage, fox or Reminder. You can use Conned TeXl alone or in any combination with lext you type inlo aMessage, and you can edit the resull 01 any time. Changes you moke 10 copies of the Conned leXl inserted ilIa aMessage will nol oller the original Conned TeXl slored in Memory. You con, however, I8rum 10 Conned TeXl Memory 10 edit or delele stored Iexl. SYSTEM PARAMnERS You con wstomze the operation or~GENTRYhugh the selection of vorklus Syslem Poramelers. These Parameters control FeolUres such as Key Clickingwh~eIyping, the speed or which olSPlays move (·saoll·) through the window, which of the PAGENTRY Functions is operative when the unit is turned on, and IIllny other parameters. Porometers are set through the use or the EXIRA conmond (see p.8!. PRINTOUTS You can print the contents of PAGENTRY Memories and lhe current System Parameters 10 aFox IIllchine. The PAGENTRY Keyboard The PAGENlRY keyboard has 35 keys which are used to enter letlers of the alphabet, numbers, special choroeters, to edit dora and infor· mation, pertorm mathelllllicol functions, request HElP, and $peery PAGENTRY Commands. UIIIIO. Pressing rhe ImuO key while lhe keyboard is in NUMBERS Modenori'~"Dns SEND, =or SELECT. In order to simpfify dOlO entry,1IIe \Elm key is Ireated as if Ihe IUTIIO key was hit when completing Ihe input of numeric dora. Hitring NUMBERS (....... )while in Ihe NUMBERS Mode or LETTERS (v) while in LETTERS Mode has no effecl. ff you are nol sure of Ihe currenl shilr mode, you can hillhe NUMBERS or LETTERS key again. IMPORTANT To octlSS PAGENTRY Convnands and Functions shown in red above the keys, press the NUMBERS Key 1....... 1at the lower ri;rt corner of the keyboard, followed by lhe key for the Commond, Function or character desied. In tIis 11I00001, PAGENTRY Conrnands and Functions are dkls Irated as f they were !.!!lie k.y. Th. ERASE Conrnand, for instcrtce, Is shown as~.But remember that the keyboard musl be in NUMBERS Mode, or shifted into NUMBERS Mode before pressilt the flmdian or Commond key desied. So in this .xGTfl., If the keyboll'd is not ahodY. in NUMBERSMode~5fnis executed by two keystrokes:~and Qdl. IbWbecomes I!lASEn key when you ore in NUMBERS Model. K.yboard Repeat All keys on the PAGENTRY keyboard hove a repeat (opabiity. If any key is held down, the input of Ihol key will be repeated over and over again. This con be used to scan from record 10 record (with the IIITlln key), or 10 enler repetitive chorocters inlo Ihe lext of amessage. ? 3 Q .... ~~ C ..... ~ - - ::::» S; C) Co:) V" ;;;: .. ~ 0=::: ~ c ~ ~ V" ::::» C3 .... ::E !C ~ - t:\ .... to-- ~ i= :z~ ~:s C) - ~ ... ... - © SECURITY Memory Pas_d: TIME ((Jodl) Memory HeM: MiMe: Se(ond: ALARM & REMINDER Memory Month: Day: leer: Hour: Millllt: Mellage: DATE (Clock) Memory Monlt1: 1lcPt: Yew: E«h PA GENTRY Mtmory is simJar to an/ndex Card Filt. Eoch card ir the liIe is a"record. "And 'ach piece of information «I""errJ (flam#, buriness fIQt1/t, Iyp# ofbusines~business hom, phone rwmbtr, Fax number} is astparole "field." mo. Some PAGfNTRY fields coli for aspecific type of doto. for example, Page To: requires aDirectory Nome. Others may require numbers only. APAGENTRY "message field: is like awhole porogroph. It con be of any length and can olsa contain periods, other punctuolion and symbols. The folloWing two pages show the various PAGENTRY Memaries and whol information each Memary contains in~srecords and fields. Nole: Whenever accessing 0 singl&-lecord Memory, PAGENTRY oUlomaticolly goes inlo Edil Mode. Since there are no other records 10 scan 10, PAGENTRY ossumes you wish to edit this single record. See poge 18, "Editing and Edit Mode." Memories, Records and Fields PAGENTRY hos the copacity topel11llnen~y"slore" various types 01 informalion which you enter inlo its Meroories. foch PAGENTRY Memory can hove one or mare records. Arecord consistS' of one or more fields. For instance, aPage Memory record has two fields: Poge To: and Message:. lldel Ccrd fit ??? InllllnN?? Type .1 1"lIltSS InIItSS H"" ..... Ftl' Member On": (~Corned lul. a OOIId IIld a&eld Cle .. scrne. and you may hMOlll1llll'fUds Ol~n?.l GROUP Mamo lip NIIl1t: Member!: Member2: CANNED TEXT Memory "nm": (CAIINED lul) MIllGQll"n": FAX Memory fallo: Tt: Flam: ~ ~l: DIRECTORY Mem!!y NIIl1t: Infol: 1nfo2: 1nl03: Tell: Fua Ttl,: Pager Ttl,: "10: (1)AI'/(A)~ PAGE Memory "10: MIlIllQl: The PAGENTRY Keyboard In Calculator Mode When you enler ColQJlotor mode, the keyboard stoys in NUMBERS Mode ond the oddilion (+), subtmeti:ln H, multiplicotion (-), ond division (;) symbols are used 10 perform roothemolicol fUnclions. The eQuo)s~n (=) displays the result of colQJlotions: Optr_I + odd - subtlUd .~ / dHide ,. equGs The R key is used to cleor ony numerk doto entered in error ond the~key deors the Colculotor Memory, resetting it to zero. EXTRA fundloa. . Even though the 35 keys of the keyboard provide 70 keys using the NUMBERS (A) ond LETTERS (v) shift keys, PAGENTRY performs even roore functioos thon con fil on this keyboard. So III access any of the roony Expanded functions,lhe !UllAn command is executed. This cornrrond provides 0 "menu" - 0 list of hIm Functions which moves (scrolls) thmugh the window, ond fmm which the user con select options (see "Using the EXTRA functions," p. 21). ff you know the proper "Menu Selection Code" for the funetioo you wont (see pages 24-28), you con enter itimmediole~rOlher Ihon sconning through the entire menu. 4 PAGENTRY Commands You use Coml1llnds to occess Ihe VOriOllS Memories (Directory,~oge, etc.) and 10pe~ormlosks such as Ironsmning messages, selling on Alor~,etc. All PAGENTRY Commonds are entered while in the NUM&RS Mode (A). For example, PAGE(~W)is used 10 store or send oPoge requesl. Throughout the I1llnuolthe Commonds,~oroete~o.nd FundKlns printed in red obove the keys wil be shown asslOgl~keys. I"'IO. Remerriler 10 shll into the~U~~RSMode (A ).F'~IIOoccess Ihese Commonds or Funetians. (See SMllOg Ihe Keyboord, poge 14, and 'IMPORTANT: poge 7.) The Display Window The PAGENTRY display is 0 l6-chorocter window on 0Memory. II looks 01 one field 01 0time. ff the field is longer rhon the window, the lexl con be moved bock and forth ('scroBed') il the display window, 50 you con see ony pori of rhe field you wonl. CIKIrl' SAW I NDOW INTO 1ill!J IT HIS IS AIw IN DOW IN TOO ATA~ Scan Mod. - No Cursor When you occess 0Memory wilh dolo in iI, !here is nocu~or.This fells you PAGENTRY is il Scan Mode. In Scan Mode, you con move from record 10 record, seeing the begilning of !hefi~1field for 8Och. Scanning is like flipping through your index cords. You con stop 01 ony record and sMt into Edit Mode to view rhe enfire field or moke changes to the lexl. IPage To:POGORlEl/sK1 IMessoge:CODE 4PjRESBYTERIAN HOSP EMERG ____JIL _ Cursor The cursor is 0blinking chorader which lells you 'where you ore' thol is where Ihe nexl chorocler wi! appear I you type one. II also indico;es whelher Ihe keyboard is shared up for NUM&RS, Funetions and Commonds, or down for LETTERS by ohemoling between displaying Eclt Mode - Cursor "nklng Edit Mode ollows you 10 slop 01 0record and move from field 10 field. Also, 01 any field you con scrolthe disploy bock ond forth olong lIle field's entire length. If you reach the end of 0field (righlmosl chorocler), on orrowheadoppea~in thollocolKln for 0period of one second 10 leI you know there are no more choroeters in !he field. If you enler charoete~ot Ihe end of 0field Ihey are added 10 rhal field. When you shift inlo Edil Mode, thecu~oppears invnediolely. As !he lerro 'edil" impnes. you con I1llke ony changes you wonllo the conlenls of any field in the record. Edit Mode con be used both for viewing os well os for modifying informooon you slored previously. You con shih bock into Scan Mode and move on 01 any fime by pressing IINT110 unlil you get to !hefi~rfield of the next record. NUMBERS Mod. Shift Key UTTERS Mod, Shift Key 8ocksooce (in NUMBERS Model Use for. SEND, = or SElKT is NUMBERS Mode ENT£l in l£TI[lS IIodt Exofff1'es: To go into FAX Mode,h~~loIowed I1t UdI To go into PAGE Mode, hi~loIowed I1t W On/Off"--t--t:::,;.,J Key Prompts PAGENTRYdis~oysphroses known os·~ts·10 request inpul from !he user or disp/oy inlormoron. The Iustoron on the next poge shows on inlormllion prOf11lI. rile charocler in the currenl field position ond the currenl shift symbol (t for NUMBERS or J forlmERSI. Shifting the Keyboll'd Enler lETTERS Mode byfi~1sM~down with Ihe~key (loco ted 01 the bwer riJhl hond comer of 1IIek~rd).To typenumbe~ond PAGENTRY Coml1lloos and Funetions (!hose shown in red obove the keys), enler !he NUMBERS Mode Irt shlting up with !he~key. The cursor inolCales whal!he currenl rmde is by blinking 0t (NUM&RS) or J (lETTERS) in the display window. Scrolhng Text moves (·scrolls·) through the lispIoy window 16chorocte~01 0 ~me.You con scroll forword and bod1lllld within !he field, from field 10 fteld ond from record 10 l&Cord. Accessing MlllIori.s You can occess (go 10) ony PAGENTRY Memory a_ny lime you wonl. The olS/llay isiniliol~positioned 01 !be beginning of the filsl field of !he filsl record in thol Memory, with !be PfOII'4lI for thol field on Ihe left side of !he display. The following IXOfl1lle shows 0Page record. I L _ '------11I'----------- __ 5 I HOW-TO HOW-TO Q ..... LoU :> - C ..... ~ - - :;:) ~C) Co:) ~ .. ... .... ClI:::: .... ....: LoU vi ~ ..... :;:) i:5 ~ ~ >- - t;; ClI:::: ..... .... ~ i= :z: .... LoU ~ C) - 0: - tQl returned to Scan Mode (no cursor). The only exception is~the next record is rile emply record at the end of Memory, in which case you will be in (reote Mode. Entering a New Record ~you are in Scan Mode and 0/8 nol 01 the end of Memory, scan there by pressing !(NnlO, or skip there by p,essin n ~IEMniO. Type in Ihe data for each field and press fNnI . The prompt for the next fl8kl appears. When you hove typed the doto for the lost field, simply press IEMnIO. The blank first field for onorher new record is displayed. You can either moke new entries or Ieove the Memory by giving a PAGENIRY (ommand. Wyou Gill in arecordlltol (on hove avariable number of fields, you con end the record by plessing 'I1InlO at on empty field without 80Ierilg anything. Or 1o put it ono!hef way, oller you finish enrering data in the lost field, press Il1InlO twice. The fofhwilg "How·To" pages give brief explonations of the mole aJnmHll'AGfNTRY functions and features. 58e Section /I fOl more detailed inloomtian. Typing Data Into FIelds - Create Mode When you are in (reole Mode, the field is blank and the cursor is in Ihe rightmost position of the disploy, with the prompt 01 the for leh. As soon os you begin typing doto. Ihe prompt disoppears. As you type, the dolo is pushed to the left until the display is lui. Then as youconlinU8ly~ng.thefis~typedchorocters move off the left end of Ihe display, as the display moves forward 10 the right. In (reole Mode, the !IISP 0key erases choroeters to the left of the OJrsor. IsrA(!O odds spoces 10 the right. Comma.s Commands Ole used either to access aMemory, such as Poge Memory. or 10 J!!!Wm atask, lie selling the Time of Day. Every command sllJrts with~.which shifts the keyboard up toNUMBE~and (ommond . Mode. The COIIVl1Ond is 8X8OJted irrwned"lOteJt!nd PAGENTRYsh~tsinto lETTE~Mode, just os though you pressed~.(Theon~exception to this is when the specifIC commandcol~for numeric enlry - for eXD~Ie,when in (otOJlotor.) Scan MocIt - No Cursor The Scan Mode is in effect whenewr you access aMemoIy wilh dolo in it. To move from one record 10 another through Memory, press IEMIlIO. AI each reconl you see the field prllfT'ClI and the first severol characters of the firsl field. To scanquick~from record to record, hold down the IINnlO key. Accessing a Record Directly You can also go directly 10 arecord. In Scan Mode, lype Ihe first few characters 01 the texl contained in the first field of rile record that you wont, and press IIMIlIO,~the texl you typed exists, you skip to the firslfield of that record and Ole in Edit Mode. If there is no such teXl, a message will appearbrie~and the display will continue 10 show the lost field displayed. To skip dreetly 10 Ihe firsl ennply record 01 Ihe end of Memory, pleSS~1"""0. EeI"ns & Eelt Modo - Cursor Blinking You can shll 10 Eda Mode from Scan Mode at any record. When you get 1o the remrd you wonl. press ISllKY 0 to ·seIect afor editing or 10 view il in its en tirely. GROUPS conloin avariable number or Member fields, and FAX allows avariable number 01 Message Ilelds. Wyou wonl 10 odd one of these fields to such a record, skip 10 !he end of the record by pressing Ihe !fIlllO key until ablank field is dlSpklyed. Type in the doto and press!1111"~.YouOcon odd as mony fields os you wont. When you are don" press lW at Ihe next blank field. You will return to Scan Mode 01 the beginning 01 the next record. leavins Eclt MocIt You con Ieove Edit Mode (and the record you 0/8 working on) by pressing !fwD unh1 you go III lite first fl8kl of Ihe next record. Aher leaving Edn Mode, PAGENTRY Illtums III Scan Mode unless the/8 are no moll records in thot Memory, in which cose PAGENTRY will go into (18018 Mode. Dtltttal a Rocard Smn III thereco~wont to delete. Select the record by pressing ~.Press~IfNnIOTh~deletes the record from Memory and pIoces you at the first field of the neXl record. You areoutomoticol~ SkJppiIg to a Rl<ord or End of Memory You con skip directly 10 a$peCfic record by typing the first few choroctln of its fist field. You can also skip to !he end or the Memory - rhot is, to Ihe fIStfie~of the firsl emply record- by pressing~lfNIlIO. Create MocIt - Cursor II1nkJlII ~you occess aMemory with no dolll in it, 01 yOIl get to the first emply remrd of 1IIe end of aMemory. PAGENTRY sMts into Creole Mode so you con CI80te new records. The prompl for the filsl field is on the WI os usual, bIlt the display is othnise 8R1I1y. The CUISOI is on the for right. As soon os you begin typing dolo. the prompt disoppears. As you type. the dolo is pushed to the Ieh until the display is full. Then os you continue typilg, rhe first· typed cboJOcters move off thele/t end of the dlSPGy. os the display window moves forword to !he right. Wyou forget which field you Olll in. press~HElP wil display amessage telling you the Function you are OJfI8ntly performing and the nome of the field you are currently working in. Leaving a Memory You can Ieove a PAGENTRY Memory at OrTy tme either by turning off the unir or plessing any PAGENTRY Command to perform another task. 6 ------- ----- HOW-TO HOW-TO HOW-TO HOW-TO In Edit Mode~moves the WISOr to the le'l, and~moves N QllSOr 10 the'right 1119] deletes the chorocter~verwhi.ch the Oll5Ol is binmg.Enterin~octerstypes over the tn'orroollon already . reid. Kyou entet 0~Olthe first chorocter of afield. on ~will oppeor 10 indicote lhol this is the beginn8lg of the 'ield. You can erose on entire fiekl with the !lUlln key. The next charocter trI*l willbec~/he fllSt choroct8f of the ,*d.You can cleor everything fern 'eCUl5OllO /he end of afield with lawn. NDII: As )'Ou can see, PAGENTRY alows delenng chorocters and MIWliinlI existing informotion as you type in new dolO. It does not, howMt: hove a51. mechanism 10 insert new cholOders. You may _tIO~"aCOIIned Text Message coMisting d one or more spaces III insM spaces into amessage sa you con then type over these spoces with new ilformation. Whenev8f Conned TeXl is added to aMessoge being composed, /he Iext is inserted ilra the message otlbe wISOr position. Usfnl (..neel Tut Conned Text is entered ilta aMessage by typing IlIlun (see ·Using /he EXTRA Functions: below), folowed bytea~ropriotecode numbers 'or your stOfed Conned Text, then lNnt . For example, Ul1unQJ(JJlltmtn wiD select your previously created (onned Text phrose 116. L- Elc- _ Will appear, showing thot the default Power Up Mode con be changed to start up as aCalculator. This moons thot when you first tum on PAGENTRY, rhe ColcublDr woukl be operooonol until)'Ou choose a different funcliln. Ktl1is is not/he desired Power Up Mode, continue pressing IlNlItn unhll1te desired option appears - for example, "TO Tine Dote." f you wont the Time and Dote 10 appear whenever PAGENTRY is first powered on. press !S!lE<T n, when this option oppoors in the window. SkJppInl Dirtdly to an EXTRA Function When lite !lIIun ClllTIl10nd is firsl exewted. Ibe display screen wm indicote that llXTUn has been selected and wil show Ihe "ENTER far MfHU"~.Rather lIlonsconn~to the desired salecmn by pressing~I1peoted~,you can skipdir~to the desired option f )'Ou know /he sequence of Menu Selection (odes. for .xu., you con itrmld"101e!y program the PAGfNTRY Power Up Mode to dispkly /he time ond dole by the following keys: !lXTIAn cnWQJW Aprompt will appear iool(oting that the Power Up Mode option has been dlonged. You do not need to wait for /he prompt to disappear bef0f8 entering the 0111« selection cholOcters. An a/phobelicoJ list d 01 Menus and Submenus for the EXTRA Funclion storts on page 24. Eoch Submenu is indented under lite Menu entry which wit couse thedis~oyof this Submenu in the window. Using the EXTRA Fundion. Unlike other PAGENTRY clllTll10nds (for example. PAGE. FAX and CAlCl which performon~asingle tosk, the EXTRA Comroond occesses more than 30 different Functions, such as creating ond editing Conned rext messoqes, (leating and editing Drectary Groups. defining the Header contents on Foxes, and roony more. (See poges 24 - 28 'Of acom plele alphobeticol rlSfingJ The EXTRA ComrTllnd provides 0 Menu of conmlOds from whidl you con select lilt one you wish to execute. Eoch Menu entry is OlSPloyed in /he display window os aMenu Selection Code, consisting of one or more chorocters, folowed bv the nome of the selection. For exufT1lle, /he filsl menu selection is ?AAlonn Cbet." Kyou wish 10 view the different Menu selections, "scan"1hlllugh the list the same way )'Ou scan lItlllugh records. Each time IINlItn is pressed, the next Menu selection Will be displayed. Aft« lIle last selection appears and !!NIHn is pressed. the first selection will8Oppeor To select a portiaJlar Menu entry, press ISIlE<T nwhen lIle desired entry oppoors in the clSpkly window. . . In lOOny cases, ofter dloosing aMenu selection aSubmenu appears which will provide further opoons for the function you selected. You rooy scan through theseop~pressinglIle IINlIIq key. Once the desired option is shown, press~to choose thot option. For exomple, nyou wish to define the PAGENTRY function which is .operative when the unit is turned on, scan thlllt tho Menu untillhe code'PO Power Up Mode" is displayed. Press Iftl<T to indicote that youw~hTO change the Power Up Mode. The first option, "C Calculator: ____ oS _ (lIIIrelhng EXTRA Mod. After on EXTRA function is executed, amessage is norroolly displayed and the display is returned to abfinking PAGENTRY prompt. Kyou wont to concel EXTRA Mode wi!hout selecfing any function, you can enter another Comroond, tum off Ibe unit, orh~EXTRA asecond time to cancel lIle original EXTRA COrrmlnd. Pressing ENTER after hining EXTRA begins the display of the EXTRA Mode Menu. During EDIT Mode, /he EXTRA key can be used to inpul Conned Text or to change /he keyboard from Upper cose to Lower cose. Any other input oftfr the EXTRA key is pressed is treated os acomroond to terminate the current EDIT Mode session ond to execute lIle new EXTRA (omroond. ~_---L-.. IL__ 7 HOW-TO HOW-TO i HOW-TO HOW-TO Exira Functions, conl'd Ii liIUII ?..........?.._.???.??..Creote/£diIlif~Ii H Ifeoder litt __ _ CreattjEdi lII1IInll ciillr.header Int H whid! opptlIl at tle 1lJp of fa~ I/O~Iionl_._??.??? DAlA Mode OpIions 10 F fIj IkfIu ._.. hi~CDftIIIlIUions (De/ldt) IOf " HoIINpIu ._?.?.?__..... "If~IIlOmnuicalions lOll ~~I o lWIe _._....__.._ .._.. l1li nor dicl when keys 011 prmed (0 E Erdlle _._. Generate cIci when keys InIfIl$Id (Debit) lE L l.-CIte _ ???__.._ ShIll..Uybocri IlIlow.-clll t ME Messages ._ - ?? _ .. la9lage 01~prampIlllld IIIIllogtl ME E &9ish '__""'_''''''Message in Englsli (0efUt) MEE MO Modem t;pe Type$ 01 modem~MO I _ __B.,03is1ypic~lIlIdin?. MwicD (I)e/oLlt) MOl V V.21 _ V.21~Iypafy used in &npe MOV III. "-nCJY hleI &ases" Memories in MNmlIld IIS10tIl III. IfinfarnIIiion III debJr..us. r.bms !he lCIIII operalian as ff..__IIIIlMd for 0long period of time. Alb user III enttl "Y' (b Yts) befall fISIfting tie Memories and PlIomllls bod III Jhei dtfUts. NCIl1t 01 Ov«itl NCIl1t of I'AG£Nln 1Ii1_.1his,tid is Ii cisplcr,'td -nen ill From: IilI~-nen entering 0 fax memo. PAW o OP 01 PARA PARAI o OutpUllype r Pulse _ Pulse daing of telephone Alri8S I lone Iane cioll'll of lIIephone IUTlbers IDtb./!) PARA PIJlI11t1In Change !'AGENTRY Sysltln PlJCIl1ttlfl I On/OIl Hook flllll (in 100 11I1il«DlldpQds) between telephone cak ff cilillQ lMI1II m in 0 row Auto 011 fl11l Period of lime (in _ds) wflidI is pemined between keystrol.es. nno key is pressed wilhin llis period of time,!'AGENlRYwill111ormtica~ IIln 011 ilspow?? Exira Fundions, conrd G fa Mirinun line rlllll __.&'mnun ine period (II niliselOnds) of PWG ane l(lIllne 01 0 fQl message. H 1st Rilg Wlir ........._.........Mo~nunPpeeled delay (II 100 11I1wnd PARlIt periods) belorllhe lilt ring slWd be deleded foIlolling 0 cido~. NOTE: MIlt IlrumeIWS (fWJI"_ titUfId"r ill user. The delM ltmiwJ In wlfOent. /he TAP ptlfllmelWS riJoJd 0l'Iit be dunged"r ill tfHIet. PARlI'lny _ _lIis seIs ..pcrily 01 Pogina TAP mode IIld PARI Doto ftIIJdt lrWlllnisJions. E~M oOdd PARKI IA /NIt. PARIM MMn PAR. PM Paging Messages _ _ (omols cispla, 01 P91'l11fttlll1ll1$ PM B Buller Msgs _ Show Ifmessages homPu~systtln rIAl wh1e msnilfng (deW> r !'AGENm Msgs ??_._.... 9Iaw~edlfttlllllll$PMP ins1eod of messages fromPu~1'lIsysttln I ReoIline Msts _.__Show 01 messages iom~l¥llIm PIlI os they 0CQl. S Show Slut Msgs Show dl Send IIld Werling messages ,lAS (deb./!~No) PO Paw IfModI ...._....._ .. WIld! fIrKlion or ftIIJdt is 0\lfIUli0ld PO when the ..~lmId on. ( (daAolor _ .. Paw an in 0LCd0t0r ModI PO( ODIn Puw an in DAlA Mode roo f fa __ Paw on in FAX ftIIJde PDF ( Keep _._._???_ Paw on in lEEP Mode 1'1)( MMessage 85,. _.. Puw on willi btwg pIIf11lI !De/oulI) !'OM P Puge Paw on in NGE ftIIJdt I'Or R bail _ P1l_ on in RKAU Mode I'OR lD TIme/Dllte P1lw on shows fltlll ond IloIe POlO 10 Time (Wy P1lw on shows fllllt of dvr 1'010 EXTRA Functions Men.5elediol c.ocIes IUluntlten: A Abm Ood _ Se!I tie dlllll dod A I IIIld IalI __.. Se!l1pIId b 'AGHIII_) lIld IlAIA IlllIdI I L lnr-300 bcuL.?.?__(Debb.) IL H /fir - 1200 IIlMI IH ( e-dlid CIIGlI/Edt (nedlid ( III DaII .__DaIIbdn III DIIlfIirrIllft DAD D DllIIiII l1li naI disPar DaII. DaII/T1IlI cisPaYs DADO E £nabII llljIIIry OrtIIlI DIItI/Iimt cisp/ors IlADf F ftrIrg SIt ...,"__ IlAF DIKJ/u/yy--'Wt/~IlAFD ? 1IA/IKJ/'fY ._.-.IId/Dt1t/fw IlAfM Y-~ DDllIIiII __._ l1li naI M kin..~(OebJtj DAYIl E £nabII 9lawllcrin......, DAlE S SIt IIalI ..?_..??.......?...?. Set.... DAS III lldng PlriI __.._ .._Di~lllllciaI bIIn "'sIlhlllUn III Ifdii>g MIjlPlXs) r.~._ _ SIt r. Options f " IIeoiIIl fH oIWIe .?..?...._ l1li nor~fal bIadm GIl fa_I fHE E &mit Pul headlfl an fQl DUIpu1(Dt~tlfHO L lR CoII1lsftIIJ~nunIIrier III rnes III falOu1pU1 fl per ransni1IId page B Bonom M1rgin ?.?????__ Se!l1Ullbel ofblri lnts at end of Fax page flB M Mollinun '" Page ?????.. SIts Il1QIim.rn IlIrie- If Illes on one page HAl I Top NO'gin ........??.?...... Se!I runber 01 bIri lnts" tie top of 0 fIT fQl page I flllll Diljl/oy fl o Disdlle l1li not include fome/Dele in Fax header flO E &mit Indude fllllt/Da1ein fax heodel (1)efolft) FIE Ex1m Functions, conl'd 3 lAP 10 iiel.__ ftIIJlIinun runIier 01_ NGfNTRY tries PAW III get h remaII PGlli'9 syslIm 10 respand before p,g "". 4 lAP Si" OIlS Mollinun runIier 01_ PAliENllY tries to PARM send 0 lAP liflen ItqU!lllI ohtllhepo~g syslIm Nom ...it ill106y to It<eive 0 si" on S lAP flllllOU1S _ _.. MoIIinun IIrier 01_0 messagl is In PARAS ff ..paging syI1em doe naI respond to 0 message. 6 III x.. !ries _ MoIIinun runIier 01 Wnes 0 messagl is PAW R1snined _.. PogirIJ sysltln incial1ts !he message WIll rec.ened wfh 1lI1sniSlMm 1fT0lS. 7 TAP ID f... MGIinun IinI (io 100 n1isIcond periodsl IW7 III Milb 1II1D1flIlIIISI_ 8 III Si,l1ine ._.__MoIIinun IinI (io IlKJniIisecond periods) PW8 11 Mil b 1I1lponS11..sign an r..-st. _ , IllliA filii _._..._ MoIIinun IinI (io 100 mIis«ond periods) PARA, III war b 0go ftod m tie pagilg sys!tIn. 1 TAP Il r... MGIinun IinI (io 100 n1isIcond periodsllll PWA wallor 0 response " llIltlllIge bIod -nidi WOl1lmsnined. I lAP CIa rme Mollinun IinI (io 100 m1isKlIld periods) PARAS between daadws IICIMd iom ..paging syslem. ( lAP S9I On DeIoy DeIo, On 100 lII1iselOnd periods) oh. PARA( llIMIling III 0~1nIfd lIld belorl sending tie llllifl III sequtIlCI. oling r... _.__.....MoIIinun rilg IinI (io 100 rNI_d PWD periods) brIM 111_is "peeled. E Prt-DiG Dolor _...._....-DeIar (in 100 niIisecond periods) oh. IW£ going 0« hook ond begirwq III did. f OTMf Poriod Period (in mAsecmJ lor 0llIuditone d'9r PAW 8 HOW-TO [X/IO Funrtions, conl'd n rll1l rtme IItlClions II o Dispmy Ton-e no o[);~... Do nO! dkpllll rille on Oat./lime d"1llJI1li1 liDO E Enallle DspIar Trne on Dottflime di1plllll 110£ f format fll/mat of rlfTllci~Ilf MHH:MM IlfM S HH:MM:SS IIfS T HH:MM:SS,l lin S StIrn SelTint lIS U Upper (ase ShIts I.t)tocrd /0"~lOll dxroc!In U V Version Displays .Iflion MIiIel of !'AGENTrY soiIwlll V X Xon/lofI (OIIIroIIllAlA~rlow IOnIIOl X D lWIIP 0 "low contaI XO E Enallie bns onlorrlOllllOl XE ? lahr DisPar lncJeoses(0I1lIU~of disPar lIIIIn DillYllelllisPar Oeaeoses contrOl! of di1plar saeen 9 The Ielephone number for Fox mochine. c ..... u..I > - C ..... - to ::::» - C) ~ V'" ~ iii ... .... ~ .... u..I c V'" .,; ..... ::::» G ..... ~ !C ~ ..... ~ :IE 1= .... u..I OS C) - < - 0- ~ 0- @ - stored any dolO, you wil be in Scan Mode. Otherwise, it is just as~you gave the KEEP mnYmnd - you are in Creote Mode and (on creote anew record. Mate from one record 10 another with Ihe UNnan (am mond. look 01 or edit arecord wilh ISflla n, or go 10 !he end of Directory Memory with l;;dIllNmn. If you go 10 the end of Directory Memory, you will be in (reate Mode, and should follow the instructions for the KEEP (onmond. I Name: (A unique string of cboractel'\) I No other Directory or Group nome con be the same as this one. I Infa1: (Any string 01 dlOraden) This field (an conloin any desUed information. This field (on (onlain any desired informolion. - I In102: (Any string 01 dlOlQders) T. Move Directl, t?? Sfedlic Record AI the Nome: prompt of OIlY record in Scan Mode,~efirst few chorocters of on existing~nome and p!8SS UOO. ff the nome as lyped exists, PAG£NTrf will toke you directly to the Nome: field or thol record. You wi be in Edit Mode. ff the nome does nol exist (or was mistyped or rris'spelledl, the error I1llmlJge ·NO SUCH NAMW appears in the ctlSjJloy window for one second. To &ose a Record To erose 0 /ICard you lMfbe or the Nome: field of the record you wish to delele, and in Edit Mode. Press l(uSln IINTRO. To LlCIVe the Directory at Any nme Type another PAGENTRY (Onmlnd or tum off the unit. DIR ECTORY (KEEP COIIIllIlIId) The DirectOlY is your·inder cord file"-rile nomes, phone numbers, Fox numbers, Poger 10, and up to three fields of other infOlll1ltion about yOlK contacts which you enler into PAGENTRY's OIREOORY Mefrory fOl permonent storage. .Ctt"ailn. N.w Records To cl80te new Directory 1ICDftIs, use the lifEr 0(orrmmd. The Nome: prompl is ctrsployed, and rile OllSOr is positioned at the for righl of the display window, as is normal il Create Mode. Irs not Il8C8SSOry to IIl1W ilformotion for eodl field. Just fill in those fields which wil be IIqUired when the Directory entry will be used. PAGCNTRY oUIOlTXlIially slam new Di/IClDry names in~ bellcol onIer. Whelher you hove ttP&d anything 01 nol, press m 10 lT1ClYe 10 the neX!r~. Alter leaving Ihe Iosl fl8kl, rhe Nome: prompl is displayed for you to enler another new reconl, or you con leave the KEEP Function by enlering another PAGfNTRY (Ol1'll1llnd. The Directory fields are: GROUPS AGroup is alisl of names which are in DIRWORY Memory. AGroup Nome oon be used whelever on individual nome con be specified. When 0 Group Nome is used, the message is sent to each ioolYiduol in the Group. Directory (KEEP) ?.............................?. 31 Remll 32 Groups 33 Canned Tex1 36 Paging 38 Faxing 41 Calcula10r 46 Time and Dme 47 Alarms &Reminders 49 Printing Sl Dial Dma Service 52 System Parameters SS General 67 Where To Gel Service 71 Warranty 72 Specifications 73 Compliance Information .73 This field con contain any desired inforrrotion. I Info3: (Any string 01 (horadersl I Tel #: (Numbers, spaces and hyphens) I The voice telephone number or lite telephone number of a doto service which rroy be called using this Directory entry. I fax Tel#: (Humben, spaces and hyphens) I 'ager Tel #; (Numbers, spaces and hyphens) I The phone nurrber of rhe rodio poging compuler system. I Pager ID: (Normany numericl The 10 number Ii the poger 10 alert. I (1)APj(A)lpho TAP or Alphapro~l PAGl:NTRY con tronwl pager messages two ways. One way, known os TAP (1elomtor Alpha Protocol), sends messages as special compulers~nols.coOed modem tones. The second method, known as A1pOO-Tone,'· sends messoges as normol telephone Toucll-Tone ctlgits. The poging company 10 which apager is connected has a different telephone number for TAP oolls ond Alpha-Tonecol~.Enter ,.if the pager telephone number is for TAP colls ond "A· Wthe number is for Alpha-Tone. The default value is ' .? Access DIREOORY Memory In Scan Mode (RECALL) This function is coiled RffAI.L. Press the IlEaun key. This places you 01 the Nome: field of the firsl Direclory record. If you have 10 Using Canned Texl Any Canned Text record/field can be used as port 01 aPoge, Fox, Reminder Message, or can be used in DAJA Mode 10 send astored Message. To insert aConned rext phrase in your message, move to the~ocein the Message where you wont to place the Conned Text. Type 1IIWO, followedJt!!!e record number of the desired Conned Text phlllSe, then~. Once inserted in your Message, lI1e text is just like any other text - as ayou hod typed it in from Ihe keyboard. (It can even be edited,) Here's on example: Conned Text 37 contains: ·PLEAS( CAll· Conned Texl 4conlDins: ·OFFICE· MESSAGE: CAN YOU IIlwnQJQJ IIMTIIO THE IlIwn QJliNTIIO NOW? becomes: CAN YOU PlEASE 00 THE OFFICE NOW? _m To Del.'e a Member You must be 01 the Member. field 01 the record. Press IIUSIn IEMTIIO . Memory. You go to the fiT em]ly record. When you complete your new entry and press ENTII ,you will go to Ihe next record ond be in Sean Mode agoin. To Lecrve GROUP Memory To leave GROUP Memory, Iype a PAGENTRY COmmJnd or film off the unit. To Delele DGroup You must be otlhe Gffi Nome: field 0I1he record. Select Ihe record with the S1110 key which will put you in Edit Mode. Press IIUSIO IEMTIIO . I Member 2: (Any Directory or Group Nomel I Member ·n·: (Any Directory or Group Nomel I Member 1: (Any Directory or Group Nomel -- ----- -- -------- CANNED TEXT You can store as mony pieces of Conned Text in Memory as you Ike. Records aresequentiol~numbered from number 1. Eodl record is asingle field, so ·record· and ·field· are synonymous in CANNED TEXT Memory. Accessing CANNED TEXT Memory You can access CANNED TEXT Memory with the (uwQ WJ command. When you access CANNED TEXT Memory you always start in Sean Mode, Move from one lllCord to another with limO, look at or edit arecord wilh !fIfO ,or go to the firsl emply record with~IMTiI where you con odd new Conned Text records. The nome con not motch any Directory or Group Nome. [~rpNome: (A unique nomel To Move Directly 1o a Spedfk Canned TtIlt Record You IllJSt be in~nMode.~first few charocters 01 the Conned Tut phlUS8 deslled and press~.The associated record is dis played in Edit Mode. You can moke changes or just examine that 1ICllId. WIlen you are done, press limn. You'll be otlhe next Canned Text record in Scan Mode. AC(lulng GROUP Memory Aa8SS GROUPMe~rywith the IURAO~Co~nd. The G!P Nome: fjeld IS displayed. Kthere IS no doto III #MfTV)fY, Iilecu~ris present and you are in Creole Mode. I there is Group dota, there is no cuoor and you are in Sam Mode. You can scan through GROUP Memory with 1i!i!D, look at or edit arecord with ISllIon, or go to the __ end of GROUP MemOIYwith DJ lomlO where you am odd rtff/ records. Or you am move directly 10 aspecifIC .-and switch inlOEd~Mode byty~ngthe first few chorocters ??GllIUP Name while in Sean Mode and pressilg 11.IUO. '""Records hdI GIouP stotts with aGrp Nome: fl8ld. The name IllJst be ....~eany other in either Directory or Group M«oory. The Grp Nome: field is followed by one or more Member: fields. EodI Meniler field can contain eilller aDirectory Nome or another 6mJp Nome. PAGENTRYoUlomoticol~stores new Group Homes in IIphobeticoiorder. CrlOtlng New Groups Ahtt entering dolo in eoch field. press I!MTlIO You can odd as manyMent~as you wish. After typing the lost Member: field, press UNTiijJ IWKe to move to the Nome: field 01 another new 6roup record. The Group fields are: '--L_--El---------------- ~_--L--_----------------.- Crea', Mode/CrealIn, New (Cllned Tex' Records You con0lI~enter Creole Mode by pressing~. I I: (Any length ohny kind of text ) I Creote Mode is a Utrte different in CANNED TEXT MelOOry. Because you con erose text from any of the records, it is possible for emply ~to occur Ihroughout the CANNED TEXT Memory, lUther Ihon I!!!I the end. So whenever you skip to onE~tyRecord via the l.:.J !fJmrn Commond, you do notnecessori~go to the end of Deleting Canned Texl Selecl the Conned rext message to be deleted. Enler the Convnond IIUSIO l!IluO 10 remove the Conned Text. Thenurrbe~associated with other Conned rext Messages wnl be unaffected when any Message is deleted For example, aConned rext Message 1is ·Please Col," 2is "your office" and 3is ·your home,· deleling Conned Text message 2will stilleove Conned Text Message 3in memory as ·your home: Conned Text Message 2will remoin blank and can be used to store anew phlllS8. 11 ~--------------- - . I I c:i ..... u..I i: C ..... - ~ ~ - C) ~ U) """ i02 ... .... Cl::: .... u..I c V'" l:ri ~G ..... ~ !c ~ ...... Cl::: .... ..... ::E :z: 1= .... u..I ;:s C) .., < - - c.. © FIssaa. Format ax Header (OpHonol) MESSAGE: ( Tro"er J M PAGENTRY hos gone off hook and is awaiting adial tone. Onte adiol tone is detected by PAGENTRY, the phone number is dialed. The telephone is ringing or PAGENTRY is waiting far aresponse from the paging system. Dialing ... Ringing ... Memo Format FIX Status Messages PAGENTRY displays amessage descn'bing eoch step during transmission: Offhook ... Heoder (Oplionol) TO: FROM: SUBJECT: MESSAGE: 0 ( Troder J Sending a Page M.ssage You must be at the end of PAGE Memory. Thor is, the on¥ thing in the disploy is the Page To: P.!.Q!!)llt, and the cursor is present. If you or' not there. press l..:dIuNnrD or keep pressing INTIl unNI you ream the first empty record and are in Edit Mode (with the cursor blinking). Make sure Ihe unit is connected to aphone line by ~uggilgin the RJl1 cable between PAGENTRY and atele phone lile modulor jock. (See page 67.) Press IVND nto begin sending Pages. Multiple Destinations Hseverol Directory Names and Messoges hove been enlered, PAGlNTRY Il1IY need 10 pIoca severolcol~to send rhe Messages. PAGENTRY can send rooltiple Pages on asingle connection. II may olsa can several different paging syslems during one SEND session Kthe individuals to be paged are on different paging systems. FAX OPERATIONS Overview PAGENTRY faxes consisl of lext which you enter. They can be tronsmined in one of !Wo formats - Memo or Message Memo is formoned ike amemorandum, with To, from ond Subject lines. Message Formal canloins only the body of the Message. Either formol can olso have 0 Header line or the top. The Header can con loin date and time and any desired fexf such os your nome, address, and telephonenumbe~ and other informolion. The Trailer is abuih~nmessage which indicoles rhat the fax was Ironsmined by 0 partoble delice. --- --- ---------- Signing On. .. PAGENTI1Y is estobfishing aconnection to the paging system. Chorocters are blMng sent. Page delivellldsuccessful~. Tmnsrrission failed. PAG£NTRY is performing message processing in preparolion for tronsmission. No Response! The paging system aid not relum any inlormotion oboutthe acceptance of !he Page request. R&Sending. .. The Poge request is being sent ogoin. Too Many Tries! Repealed onempls 10 send rhe Poge request hove nol resulled in 0 yofid respanse from the paging system. The Page remoins in Memory. Disconnect Was The paging system requested thol PAGENTRY Requested d"lSConnect from rhe system. Sending ... Accepted Rejected! Processilg ... I Pagt1s: (One Of IIIlIrt DirectOl')' and/or Group /IQIllIS1 I Separate I11lltiple entries wnh commas: John, Joe, Group7, Fred ( Mel.: (Any amoulC of text) I To insert aConned Text message, type ImuO the Conned Text number, then IfNllIO. On~one field is onowed for Page Messages. leaving PAGE MtlIIory Enter onorher PAGENTRY Command or rum off 'he unil. PAGING Accessing PAGE Memory Access PAGE Memory with the W[D Command. The Page . To: fNJld is dispbyed. If rhere is no dolO in PAGE Memory, !hen !he QlIW is JlI8S8IlI and you are in Creote Mode. If there is dolO. there is no QlI50r and you are in Sean Mode. You con scanrh~hmfll'OOry with IE N mO, look 01 or ecrll areconl with l5flKT O. or go 10 1IIe end of PAGE Memory willi c:JIOOfIO where you am odd new records. You con go diredly 10 on existing record byty~ngrhe ffit few dIonKrets of rI1e Page To: fHWd. followed by Ifllllin. er.....New Pap RtcOIcfs After lyping inlO eoch field, prm (limn. When you are filished moking 811Iries, you con eirher leave PAGE Memory or tronsml aU of the mmoges in Memory. Aborting I Trlllsmission Press any key ., obort 0 tronsmissbn in progress. The lelephone rile wnl be disconnected. f 0 Message is rejected by rhe paging system it wll remain in PAGE Memory SO that you con Ily agoin 010 Ioler time or moke changes 10 it , you Ik?. f 111. messoge WOS sllCCessfully tronsrrilted 10 oil named destinations, il waloUlomolicol~be deleted from Metoory. If repeated an8/lll1S 10 send apage hove foiled. 1IIe page request can be removed from PAGE Memory by scanning 10 rhe Page To: field ond typing ~IENIHO. L- --" _ 12 13 I i I i --_.~ II aFox was notsuccessful~sent to aFox machine. it will remoin in FAX Memory. II the Fox wassuccessful~sent 10 011 named deslinoHons. if will outomoficolly be deleted from Fox memory. Aborting a Transmission Press any key to ooon aIronsmission in progress. The telephone line wil be diS£Onnected. IFrom: (Name of owner) I The first time this entry is ever mode it becomes the default value. Every time you create anew Fox this nome is dis· played in Ihe From: field. It can be edited or replaced lor the Fox you are currently working on. Once en1ered.lhe default value lorow~sendercon bepermanen~ychanged using the lUlUO W commond. Trlllsmllting a Fax M.ssag? You must be at lhe end 01 FAX Merrory. That is, theon~thing in the display is the Fox To:~romptand the cursor is plesen!. Kyou are nol there, press b:J INlll or keep plessing !Ill11n unlil you I80ch the filst empty record and are pur into Edit Mode (with the cursor blinking). Make sure the unil is connected to aphone fine by plugging in the RJ 11 coble between PAGENTRY and aIelephone line modular jock (See page 67.) Press (liND nto begin sending Foxes. Change FAX Header The delouk Header is "PAGENTRY FAX/MEINJ" followed by Ihe date and lroe. To change the Header, press IlXTunW . At the Header: prompt, enter the lexl you wonl to appear on the Fox Header line and press !INIlIO. IMessag.: (Any t.xt) I To insell Conned Text as pall of the messoge, type m CUc:JllIlltIO. Eochtext field is one paragraph of Fox outpul. You rooy odd as mony parogrophs as you wish. Afler the lost Messoge field, press !INltIO twice. Headers In Trlllsmissfons Inclusion of the Header in Foxtronsmis~onscon be enabled (Included) or orsobled (excluded). To enoble the Heoder rtne press !lXTun Cidlrn en. To disoble the Header line. pless IUlun QJOOU:l I Subject: IAny text) I Enler thesu~ect01 this messoge for Memo formol, olher-wise Ieove this field blank for Messoge fOffllll. nm. and Dat.ln Header The display of Time and Dote in aFox Heoder can be included or excluded. To enable [Include) the~tof f1me and Dale in the Fox Header, type IIXTUO(J;JHIIIIJ..ll. To orsoble (exclude) the Time and Dote. type !UlunQJenrn. Kthe Fox Header is disabled, induding Time and Dote in 1I1e Header wal have no effect~ncethe Headerw~1nOI oulpul at all. --------------------------1 PAGENTRY has gone off hook and is awaiting a0101 rone. Once a0101Ion8 is detected by PAGENTRY, the Phone number is dialed. The Ielephane is rilging or PAGENTRY is Waiting for aresponse from the Fox mochine. I'AG[NTRY is establishing aconnadion to the Fax machine. Fox lines are tlOnsmilling. Page delivered successfully. Transrrission fa ned. PAGfNTRY is performing message processing in preparotion for lIOnsmission. ~-------------- Status PAGENlRY displays amessoge des£ribing each step during lronsrrission: fAXIHG 11 Acctll FAX MlllIory FAX Mrtrory with the~cOfTmlnd. The Fox To: field jo:lSS is oi$ployed.~there is no data in Memory, lIle cursor is preser)t and you are in Create Mode. ~there is doto, there is no cursor and~in Scan Mode. You can s£an _ nnerrory with~,look at or edit arecord wi!h SUKl ,or go to lIle end of Memory with c:JfllllflD whel8 you ron odd new I8COrdS. You ClIn go directly to on exislilg enlly by 1yPj the~rstfew choIOd81S of !he Fax To: field, followed by INlll . er-tiat N.w Faxleconls The luslrlltion below shows FAX Memory prompts. You can hove as IIllny Messoge Ilelds as you want in the Message. (tdl~fiekl is tronsrrilled as asepomte paragroph.~you .101 specfy aTo: field or Subject field, the Fax wm be sent in ...FOIl11lI. Otherwise, aMemo will be cooled. Pless UiiWI DOCe after typing in each fJeld, except lor the last, ..you pleSS (IIITl1]) twle. [Ju to: 10111 or moll Directory and/or Group Nomesl I SIpolllte ITlI!tiple entries with commas: John, Joe, Group7, Fred TIis flllld does not show in !he tronsrrilled Fox. [10: (Nameof recipient) I En'" nome 10 appear on the To: line of the Memo, if lIle output is 10 be in Memo formal. Otherwise, leave this blank. Ringitg ... Oflhook... Iliofing ... ~ningOn... Faxing trle II... Fox Accepted FaxR~! Plocessitg ... f IIto4Itr II Trill smlsslon AFax Header fine isout~lf(induded unless you hove disabled Ihe feolUlll. (See ImuO UbI!, page 25.) Multlpl. D.stlnatlons ~severo! Diradory and/or Group Names hove been specified, multiple telephone cons moy be required in order to detlYel the Fox Messages to all destinations. PAGENTRY ron deliver multiple Fox Messages 10 the SOIl1l or different Fox rnochines. :~ImI ---------__-----L__~. ... L-.. ' , ._---.L-__. _IiI .1 ci ..... LoU > -C ..... - ~ :;:) - c..=;) ~ "" ~ - ... ~ Cll::: ~ LoU c "" ~ :;:) G ~ tii ~ ..... t- =e ::z t= ...... LoU S C) - < - a.. - (Q) I· - .. -- ., , i Set FOf'mat of Oat. The dote for Christmas con be shown os: Day/Month: ImuOWUJUJW (Displays: 25/12) MonthjDoy: ImuO CD UJUJ00 (Disploys: 12/25) Enoble Year: ununW UJUJUJ (Displays: 12/25/92) Disable Year: unun W UJUJW (Displays: 12/25) TIME & DATE FOf'matting & Setting The dote format is set by selecting !Wo PAGENTRY Comroonds. One determines whether the display will show as MONTHjDAY or DAY/ MONTH. The second defermines whether or not the year is induded in the display. AlARM CLOCK/REMINDERS The Alarm is aFunction which beeps Of apreset dote and time. AReminder is like on Alorm, except that it disploys aMessage in addition to beeping. The Alarm and Remind81 operate excctly the sarre, but if you choose not 10 enter aReminder Message, the Alcrm Function will beep and flash the message'AlARM: Otherwise il will show the Remind81 you hove stored. Many Remi:ldelS ron be stored at one time. PAGENTRY outomolicoBy stores RemodelS in chrono logical (dote cnd time) order. Set Oat. To set the dote, enter the Command IlIlunW (JJlJdI. The keyboard rerooins in NUMBERS Mode oller execution 01 0 Commend. PAGENTRY will prompt lor the dote as follows: Accessing REMINDER Mem0'l.--.. Access REMINDER Meroory with the~CU Commond. The Month: field of the filSt Reminder is displayed. The key· board rerooins in NUMBERS Mode. f there ore no Reminders in Memory, then the OJlSOr is present ond you are in Creote Mode. You can enler doto or quit. " !here is 0 Reminder, there is no cursor one! you are in Scan Mode. You con secntroug~Memory with umn, look ot or edit aremrd with sma , or go to lIle end of REMINDER Meroory with b:d!Umn where you ron creote new Reminders. I Year: (0 to 99) I Month: (1 to 12) I Day: (11031) The dock runs with the new lime os soon as the ImuO key is pressed lalawing the Second: lield. IMinute: 10 10 59) ISecond: 10 to 59) CALCUlATOR Access Colculator Mode with the~Command. The keyboard remoins in NUMBERS Mode. PAGENTRY operotes ike 0 normal rolOJlolor in this roode, disploying results in 8s~n~icontd~itswith onoutorootkol~odjusted decirool point. The operations ore addition (+), subtroction H,mull~ ~irolion(oO), and division (I). The equols~n(=) displays the result of colOJlolions. You con do ordinory ·choin· rokulalions. for example: If you type PAGENTRY displays 8* 5/12 = 3.3333333 You con also do mnslont cokulooons. The second operand is always the constant volue. The roost recent function .pro grams· the =key. for Instance, the following key sequence yields the following results: If you type PAGENTRY displays 8 .. 5 = 40. 9 = 45. 6 30. In this example, "5 has become 0 conslont operond. lawn dears the accumulotor (Memory) of the CalOJlolor ond the display will show O. The UllSEn key will elear the entry in the disploy. s.t nm. To set the time, type the rommand 11IluO bU l:IJ lJdI. The keyboard rerooins in NUMBERS Mode. Threelields are displayed: I Hour: (0 to 23) r------------.--.....- ------~--..._.- - _. Creating R.mlnd...s At each 01 the six fields. type avolue and press !INlIln After typing the message, you can oeate more Reminders. j Month: (1 10 12) 14 , : IDay: (1 10 31) ...". ----------_.~--_._~_.. - ---------- I PRINTING PAGENTRY con print oul the conlents of Memories and lisl its System Poromelers to any Fox nnomine. f you answer Y(yes) to any one or more questions, those reports will be printed. You may enter any commond f you moose not to pml any reports. After the report(s) 10 prinl are selected, you will be asked to enter the Nome.of aOirectory enlly. (onnect the unn to the fph O O8 fine VIO the RJI! coble and type aNome followed by !11m . The Fox will be sent to the Fox number in !be Directory entry specified. DiredDrY (YIN) Group Mem (YIN) Conned Mem (YIN) Pommet8l'S (YIN) Page Mern (YIN) Fox Memory (YIN) To PrInt Memories .nd r,str ' ..lIII.ters To print, enler the command mil [JJaJ.PAGENT~Y has the oblity to prinl all Memories and palOmel8l'S as asmgle report, or, kl seIecriveIy printOII~particulor infonmlion. Upon enlly of the print aHmlOnd, a~-Prill All <YIN)- will appear. f you answer Y(yes), 01 reports WIll be printed. f you enler any other response, PaGfNTRY wUl ask you to spdy whidl reports to print. 11le following messages WllI oppeor: FuU and Half Dupl.x Optrotions PAG£NTRYnornnol~operoles in Full Duplex (FOX) cormwnicotions mode.~be swildled to Hoi Duplex (HOX) modev~the com monel~Qdl CD en or bock 10 FOX via the collmllld "'II1UOUJWQJ. As mOl1leters from aremote compuler are sent to the PAGENTRY unit, they scroll OCIlISS ils 16<horocter wildow 01 the current saoII speed (see IlI1un CD u:D, page 27). The rightmost chorocter on the PAGENTRY II$pIoy is the lost mometer received. (ff the remote ClI1J1lUter sends aForm Feed chonxter to PAGENTn; the d5p/oy screen is deored.) In FOX mode, theI. wildow shows the lost 16 chorocters ued.16 you type, eoch chonxter is sent to the rwnote sysl8m os it's entered. The input is na'-echoed OIIto" (shown on) !he PAGfNTRY d.unless the remolt computer system mooses 10 echo (show) the dolo sent by tronsnil1ing the receMld Inpul bod 10 PAGENTRY. In HOX mode, dlorodllS entered at the PAGEHTRY keyboard are ec!loedDcal~.My dolo Med from the remote system llSOppeaIS from !he dispIoy screen os soon os you begin ent8ling aresponse. Each key entered is irnrned'lOl8~d'1SPkJyed at the rightmost position rlllle display and sill1Jkoneomly Ila1lSIIiI18d 10 !he remote system. In OAJA Mode, d010 received is stored ilto a25ft morader ReceNe Buffet You can view the ClIntenls of this buffer whenever PAGENTRY is not receiving inpul doto. The ~key scrolls lowonl the begilning rl the RecaNe Buffer, ond the~key scrolls toward the end of the Buffec ~(010991 [!iutl: (0 10 59) [§ld: 10 10 59) DATA SERVICE OPERATIONS AtCisun. th. Dala Strvk. Access this function with the IllATA nCommand. The Dial To: field is Irsployed. PAGENTRY WIll ask. for the Direclory Nome which conloins the t*Phone nurrber 01 the Doto Service. The Tel #: field is used as the nurrber whkh will be dialed. []!ssoge: (Any lext including Canned Text.n1r~1 PMiENTRYoutoml1icDl~stores Rrilders il dllonologiall Older, Set or a..p.1.... AI eoch of the SllY8II fl8lds, I "'818 is a¥clue, type M or erase and repbca n. Press (III1Hn when the field you are in has te.you want. To DtItt??I""'" You Il1JSI be 01 the Month: field of the record. Select the enlly usilg the fSBICTJ!key. Press IWSfn IllllOn to delete the Reninder from MemoIy. Wk- th. Remiador Go.s Off PMiENTRY wl1l beep ondI. the Reminderrepeoted~unllyo~ hit any key. ff there is no Message to display, the AlARM wl1l continue to blinkun~lany key is p!8SS8d. The RelTilder isoUlonnolicol~deleted when akey is pressed kl acknowledge n. f the unit is tumed off, PAGfNTRY will outOlOOticol1y tumilse~on 10 inform you of on Alarm or Reminder. I DilI/ To: (DiredOlJ name) After entering the dolo in tht field, pM 1!IIItIO. The telephone IlIlIriler rl the selected IRtoIy WIll be used to diol out to the Do1o ServkJ. Make sure the unit is conneded 10 aphone &lie hy~uggilgin the RJ 11 ClIbie between PAGENTRY and atelephone 6ne llIldulor jock. (See page 67.) Once a colllllldbl is estobtlShed 10 the remote system, PaGfNTR'f flmdions os on interoctive data temino!. InfOllM lion is IlSPkrted at tht CUIT8Iltly set PAGENTRY scroll speed. All dolo saoIIs llimugh !he PAGfNTRY window. 10N/X0fF Fltw Col"" Silce data may be senllo PAGfNTR'f 01 afaster speed thon the user is Yiwing the infllll1lllion, it is possible 10 0'1. PAGENTRY's DAIAMode RecaNe Buffer. (A Buffer is 18fI1lOIOlY stomge in WINTRY's 11l8IOOI'(. ff the uon is turned off, the ClIntents of the Buffer wif be lost.> The user may enable the XON/XOFF dolo lklw feature which conlrols the omounl of dOlO sent hy !he hostClI~to !'AGENTRY. . To enable lklw control, enter IUllAnwUJ. (This is the default ¥clue.) To crlSllble flow control, enter~W (JJ. lS r----------------.. --- c:i ~ LoU > -C ~ - to :::::::» - C) ~ ~ V'\ - ~ -' ~ LoU ~ V'\~ :::::::» G 2:~ >- e; ~ ~ t- 2: :z: i= ~ LoU is C) - ~ - 0- - e> I I SYSTEM PARAMETERS To disable Se<urity enler~CJJ W en. I Password: (CUlTln! Posswonh I To change the Security Password:~(JJCOl CD. I old Password: ((UlTll'II Passwonl) IMPORTANT NOn about thl Security Feature: As you see, you IIllSt lnCWi the currenl Password il order 1o d'lSOble the Se<urity Feature or chonge me Password. If you forget the Possword you wil no longer be able 10 O«ess the Di'ectory! There are S8Y8IIII ways 10 Ax !his problem: One war is 10 remove the banery for more Ihon Sminutes, in whidl cose 01 rJ PAGENTRY's Memories will be erased along with theP~rd,includilg the entire Directory. Another method is 10 use the Resel All Marmries Com roond: UIlIA0(D(4J UJ(4JUJ. This has the same effect as removing the banery. finol~,me Password con be removed withoullosing on dolo in PAGENTRY's Mermries by reluming the PAGENTRY unillO the dealer. lA service chorge wiD be billed.) I New Password: lito 10 characlersl I Press Il.1l10 aher typing me oppropriore Password at each prompt. --__ .. m. Brightness (ontrol As the bonery begins 10 wear down, the brightness of the LCD d'JSPIay moy decl8Ose, rooking~IT'IIlfe dillicuk to read me display. The bright ness level <on be increosed by the unuO~CllllVl1lnd.Mter a Selecting the laud Rat. PAGENTRY can tronsrrit 01 either 01 two boud rotes (speeds for trollS' mission of colTlluler dolo): low (300 baud) or High (1200 baud). Which YQU should choose is determined by what is expected by the destination device. Low: IlX1uOUJUJ Ifl9h: IlX1unWW (Note: Some PAGENTRY rrodels Inmwt 01 300 boudon~.) Pow« Up Mod. This CllllVl1lnd allows you to specfy whidl PAGENTRY Funclion is operational when the 001 is turned on. The vonous oPtions are selected os follows: CAtCukJlor IlX1uOUJIWUJ Dial DATA Service IlXluOUJIWW FAX IlXlunUJIWllJ KEEPjStore in Oncrory IlXlunQJWCD PAGENTRY Messoge (Default) IUTUOQJWW PAGE Entry IUTUOQJWQJ RECAll Directory IUlun QJW CD Time DisplayOn~!lIlIAn QJW W CD Time/DoteDispkJy IlX1 u ncuenwen Podty ~the tronsnitted da10 (lin be set entering l!WD UJUJW 11J and lhen sel«ling from thot Submenu. To lIaY. DATA Mod. Teminote DATA Mode by entemg any PAGfNTRY COllmllld. PAGENTRY will ask. ff you really wont to disconnect, to insure that akey was not hit in error. None of the Extra Commonds except Conned Text are functional while in DATA Mode. I Saolllala: 2S I This muses 0 pause of 250 IT'IIliseconds (0 quorter of a second) b8rween each choroc19r os the d'1SPIoY scrolls thruugh the vrindow. (2S times 10 m1liseconds equols 250 ,.,.rlS8COllds.) K.y ClIck On/Oft You can enable or disable the clicking sound that occurs when you . press a I'AGENTRY key. To enoble, enter !muO (JJCD. To d'lSObIe, enter 11Ilun W W. -------_.__ ._- Security Password This (IIllmInd ollows you to enable (tum on) or disable (tum off) the Securily Feature. When enobled, Security requires you to type aSecurity Code Password each time you enter aConmllld 10 occess the Direclory 10 RECALL 01 KEEP iJfonnolion. To enable the Security Function, enter~CD CD CD. I New Passwonl: (110 10 characters) Scrol5pHII This c:anmlnd oIJows you to set the length of the pause (the duration the irmge "holds") when you !OOve the text in the PAGENTRY windowhoIizontol~bod ond forth olong 0field. It also contnlls therale Of who long messogesoutorootklll~scroll tIvough the window. The volue is specfied in unilS of 10IT'IIl~ seconds.(Th8l8 ore 1000 ,.,.Iiseconds i1 0 second.) Press Imun CD CO. When the~toppears, enler the new desired value, then hillBllBO: Using Canned Text In DATA Mod. You can tronsrrit any Conned Text Messages whie in DATA Mode. The desillld Conned Text is selected in the nolTllll war ((lmAO QdI l:U-on- represents the number of your desired Conned Text entry). Using Other (OIlUIllllds In DATA Mod. The I(I1sm ond IQUI0 keys wl1l cIeor the disp1ar and the <ontents of the Rec.eivt Buffer. Hilling 0 0 Cnnd key wi. request tlrfllinotion of the DATA Mode session. The. lIP ley provides Help iIlfonnooon. Prming any other ley CIIIIS8S ilS ASCII(c~tercode language) equivalent to be tronsnitted to the lInlOte <On1puter. 16 ~--------------------- Dlallng Pr.f1xes If PAGENTRY is connected 10 0 Ielephone line through 0 Privote Bronch Exchonge (PBX), iI rmy be necessory 10 dial ospecial prefix code ond wait for asecond diollone. K0 diol prefix is specified, it will be used before ollle1ephone cofts. Once PAGfNTRY is rerooved from Ihe PBX, Ihe diol prefiX should be erosed. The prefix ilseKusuol~consisls of one or rmred~itsand the leiter "r indicoting that PAGENTRY should pause for asecond dial tone. For exomple, 9P will dial a9then woit for 0 second diol -- ----------~I command, afist of languoges instolled in the unit wnl oppear. All , units hove fngUsh klnguoge prompts which can be selected via the comrmnd ImuD 00OJ OJ. Parity Doto communication services often require thol acertoin parity be set. Pages sent via theT~proUol often....!!9.uire ODD parity. The porily is selected via !he fJIU W W CD CU CDmmand. DIsplaying nm./Dat. The current ffme and/or dote is displayed by Iyping the COIlIOOnd ImuD W W. The dispkly's formJt is based on the cunent sellings for !he date and time displaylormJt. The dote formJt is sel by lIIe IIIlUDWWUJ, Illlun WWW.andUITUDWWCDcQrtlo rmnds. The ffme formJl is sel by the ImuD W UJ rn and the IfJlUD W OJCD collmlOds. provide. Ouring 'he irons-mission. CDIl progress inforrmrion is displayed. The Phone Tests insure the proper operotion of the hook switch and the output of OTMfd~ilS. The Display Yes! insures thol each position of the LCD display is copable of showing 011 characters. II willterminote when any key is depressed. HElP Command The HElP Command can be accessed at any time by pressilg the ~key. In HELP Mode, the currenl GISPIoy iste~~II' ploced with ascroling message which provides informJlion regording the Function you are currently performing. Mod. Types In North AmeriaJ, systems normJlty ulitlle Bell 103 signoltll9 standards. PAGENTRY units delilered in North AmeriaJ are sel to this default. In Europe and lOOny other countries outside of NoIll1 Arneri«I, the ccm V.21 signaling standard apptl8S. so units detlVered oulskle of Nolll1 Ameri<o Iypicol~hove V.21 set as the default. To chonge the @ro~~eof the internol PAGENTRY modem. enler fJIU IWWWfor8eIlI030r !rmAnw cum forV.21. Multi-Ungual Mode Messages and prompts CDn be dispklyed in dfferent~~he language of choice is gilen by the commond (UlIAD W UdI. followed by the selection of !he language. After entering this :one, a'Ypicol sequellC8 used to access on outside line from 0 PBX. In this example, the key sequence is: UITUD W Udl UdJ CO IfIllItD. Note: The Prefix (Oll1l1Ond IRlY lie p8rTllJOenlty stored in the Directory for individuol entries, ? these entries areo~aysocceS58d through 0 PBX using !he some prefix code. Software Venlo. The PAG£NTRY software detamines which features and copabifilies ore oed in the product. The vMion IlUIOOer of the PAGENTRY software is GlSPklyed using the (muD UJlcorrmnd. PAGENTRY nnonuols CDnloin 0 section which fists the feolures avaooble as of acertain vMion nunter of !he soflWOre. nt* balleiY is installed,~ndecl80se the brightness again by entemg the C\llT1lOOnd l.f,ggjJ~.When litis CllIMlOnd is IssUed, the new brightness IMI is di$pIoyednumeri<al~in me 01SPloY. You can press !he l;O or c=J keys repeatedly to further c/lange the CDntrast unlil il IS sel as J8Sli8d. Pressing any other key wnl 'errnnote the brightness canlrol CDmmand. ,.,../Ton. 01., Where Touch Tone telephone S8IVica is not available, irs necessary III c/lange PAGENTRY's 0101 oul _ to Pulse dkll insteod of Tone dialing whidl is lire defaull. En/tf IlJlunW W. When the unit is Ioter connected to atelephone line CDpable of Tone d"lOting, enter ijmin CD W. PAGENTIY Test DlDln.stks When the PAGENTRY unit is tU'sllUrned on, various sel·tests ore mooedautomatiCDl~10 check outlhe internal rOOO' pnlC8SSOr and menllIY. Error Messages are displayed f ony internal fonures are detected. In 4ilion)there are several teslS which can be selected with !he fI1U W CD corrmInd. The tests are norrnJl~used by lIIe dealer to insure !hal PAGENTRY is functioning property. The Ktybotrd TtsI displays eod1 keyboard chorocter os !he key is depressed. An inlernol code used by service technicians is also (rsployed. This lest is terrrdooted by pressing Ihe ION/Off Dkey. The Fax Test sends aontine tesI Fox to the Fox mochine specified by the telephone number IiaDirectOlY entry which you ore asked to Automotlc Shut-Off When first delivered, the PAGENTRY unil is set up so Ihot ~the keyboard is not used wilhin 3rritules the unit auto rmticol~shuts off 10 conserve lIIe bollery. The length of time before automatic shul-off con be changed by the user. Bollery life is affected by changes to Ihis YGIII8. To change Ihe time before shut-ofl,lype lmuD en UJ CU UJ W.The automatic shut-off period does not apply dUring the ITOnsnission of Foxes or Poges. When Ihe unit is frsltumed on, the user has 30 seconds 10 press ony key or the unit wUl oUlorTlOticoly shul down. This avoids wosting the battery~the unil isoccidentol~ turned on. ? I ~--------"----------- - B - 11 r------------------r-------------------- .----------------------,-----------_..- d ~ u.I > -C .... - ~ :::;:) - C) ~ V"\ (.!) .. ... ::l cr:: u.I c V"\ t:i :::;:) i3 ~ S ~ cr:: .... to-- :E :z: >= -' u.I is C) - ~ - - ~ Available Memory As information is saved inlO PAGENTRY, Memory spo<e is reserved to hold the information speolied. Short lerm informotion such os Rodio Page and Fox Messages use up Memory spoce as does long term information like Directory dola. Alter short term information is transmined, the Memory used to hold this dOlO is mode ovoilable far new inforrrotion. The amount MMemory whkh is still avoiloble in 0 PAGENTRY unit con be determined through 1I1e use M1I1e IJ![lj Command. KHELP is requested when viewing the blinking PlGENTRY prompt, two messages scroll OCIOSS the display. The First message indicates whot is hoppllling while the PlGENTRY prompt is blinking. The second message reports !he omounl of avoiloble merrory in the PAGENTRY unit. Kyou wish 10 m the 'wailoble Merrory Message with oul woiffng For 1I1e First HELP Messge 10co~ele,hit any character on !he keyboard while 1I1e First HELP Message is scrolfing. The Available Memory Message will begin immediale~. The blinking PlGENTRY prompl can be rrode to oppear by going into EXTRA Mode, pressing IEMTlIn, then hilling the !UIDn key asecond time. Message language - Imun 00u:n This commond is used to display all PAGENTRY prompts and messages in adifferent language. The Message Language Submenu shows the lis! of installed languages. Nam??f Own. -Imuncg The Nome of Owner commond changes the defoull text which oppoors on the From: rifle in Fox Messages. The first lime informotion is entered al the Frum: prompt, it becomes rhe defautt. Once the default lext is defined, it conon~be changed via this command. Parameters Command -IEIIIAn (JJ(JJCD (JJ This commond allows various intemal PAGENTRY Parameters to be changed. These Poromet8l'S are notnormal~changed, bur are provided for the rare ciltumslonces where special situations requre avariolion of the default PAGENTRY senings. The modified values should be changEd by adealer Fami6ar wi1l1 Ihe meanings of !he poromelers. The special Porameler Command Imun (JJUJ CD (JJUJ is used 10 reset all PAGENTRY Memories and Porometers bock to 1I1er deFault set1ings. The Directory will be deored (erosed) by this commond. When this Com rrond is given, you wil be asked if you reoly intllld to dear all Memories prior toaetuol~clearing them. This Command has the some result as I the banery were removed for severol minules. low '.wer indication When PAGINTRY's bonery is low, a"BATTERY LOW" message wiU flashperiodkol~.Kthe bon8IY power is so low thot itconnoll~hl !he display, nothing wil hoppen when the unit is lumed on. However; enough power is l8S81Ved iIlhe bonery 10 save the informalion in all Mermries. The R.startComman~ PAGINTRY performs all Mirs fundions through the use of its buill-in rriaoplocessor. Amed1anism hos been provk!ed 10rronuol~I8SlOrt !he rOOoprocessor in the MIll thaI the PAGENTRY unit appears 10 be locked up in some op8flI!nj roode and is nol reocIing 10 mnmJnds or wen the OnfOll key. Wo resIort is~edD PAGINTRY wi be It'iniIiIIIzed and SIOrted os f the Ff key hod been pl8SS8d while the unit is off. PAGENTRY's Melmries are unaffected by this COl1Yl'Clnd. The Restart ConmJnd is enlered by holding down lhe W and QJ keys simJlIoneously. As soon as they are released 1I1e unli will restart. Ahortlng Displays PAGENTRY is designed 10 help speed up message enlry. You mn IIller inforrrolion even l amessage is ClJrrenNy scroning across the display. Kakey is depl8Ssed during adisplay, 1I1e OlITenldis~oyslops scroIlilg and !he input process begins as l you hod waited For theisa~eto complete. For eXllrnple, f you pI8SS!he film key while Ihe Field prompts are appearing requesffng you to enter informolion into the Directory, these prompts will quid/y saoll by and you wil immediote~be positioned at the next field. Up,.. lid low. Case IUllAn rn -Shills !he keyboard inlo Upper case IUlUDUJ - SMts !he keyboard inta Lower mse As cholllders all typed on the PAGENTRY keyboard they arenormol~entered in Lower cose. ff !he~rn mmmond is given. the keyboard changes sa thaI characters ~Fromthat point forward olll input in Upper cose. The ~CD Command changes 1I1e keyboard bock ta Ibe Lower msedefau~.The mse con be changed any number Mtimes durilg !he IIltry of amessage 10 use Upper and lower mse chonlClers in aMessage. MISCEllANEOUS EXTRA COMMANDS This section nwiews EXTRA Commands which are not eXPloined in other secIion. Fax Un. Counts -Imunl:U CD This cormxmd is used 10 set !he Fax parameters which control: ? The number of blank inesallbe lop of every Fax poge ? The number of blank Ines at Ibe bot1Om of every Fox poge ? The rroxil11Jfll number of ines on asingle Fox page.Multi~epoges wnl be sent fthe nurriler of lines in aFax exceeds the moximJm number of tiles on one poge. PAGENTRYoutomoticol~determines the number Mines required to print each porogroph. It will put as rrony complete words as possible on each poge, but no ITlOf8lhon 78 chOnlCl815 per hne. "------------------------'--------- --------.......--.--------- -- - 18 .' -----_.--- ________m_ j I j ------.. --·--------l I I 1 ._--'--- -._- .--_. for I second. If dial lone is delected before !his maximum period, dialing will beginimmediole~.ff dio/lone is nol detected, awarning message wil appear and IIie dionng PlOcess wil conNnue. Pommeter"W is !he maximum deloy befol8 the firs! ring signol should be detecled. This isnormol~sel for 10 seconds. Ringing is expecled to be heord wirhin 10 seconds of placing acall. This poromeler is iflllOr!onl for coomlOicoflng with certain equipment which does nol couse aringing signollo be heard befol8 it answers the telephone. If Ihe firs! ring signol is nol heord before the end of !he perild sel by Ibis polllmeler, then PAGENTRY Wl11 mmedioTeIy star! looking for rhe explected signals dreaty from the device 10 whidl il is connecting, il order 10 detelTlline rhol the Ine has been answered. A remote computer will generute alone upon answering the incoming col and aFox machine will generate 0 spedfic onswer lone. fal Minimum Une 11...- !lXlUnUJCUWCUW Some Fox mochines requie !hoI each line of Fox informalion il receives nol be senl any foster titan acertain perild rJ time. The defoul! selling for PAGfNTRY is 20 rn1liseconds per line. If afox machine seems 10 be receiving portiol messages, rhis porumler may be modfied in on onempl to correcl IIie lronsrrission error. This vokJe (on vary from 010 80 milfi.seconds. The defoulr vokJe should be adequale for 9CJO.4 of oB exisftng Group III Fox mochines. Paging Messages (onlrol- IlIlunlJJ00 PAGENTRY con send messages 10 Pogilg sySTems through the use of 0 comrrunicolions protoco/ known os TAP (lelocotor Alphanumeric Protocol). With-!he defouh se11ings of Paging Memge (onllOl poramelers, PAGENTRY sends its Paging messages simultaneously with thedis~oyof response messages received from the Paging system. Since response messages are sclOled~the disploy, if is possible for I'AGfNTRY 10 gel fOf ahead of !he response meso sages shown. In foct, PAGENTRY could Ironsrril on of irs messages and even hong up !he lelephone whne the user is viewilg old II' sponse messages. The defoulr polllmelers 018 sella 1ronsm'1 paging messages os quickly as possible and 10 olSConnecl. Responses l8Cn ore ·buffered" (s!ored) in aspeciII PAGENTRY Mfmlry untllhty are oisployed. Because of limiled . memory space, il is possille !hoI same response messages could be lost even f the Page was properly fronsrritled. PAGENTRY Wl11 disploy amessage Wif fllds it could nol ,display wery response message il received. PAGENTRY displays !he messages, "Sending ..."and. "Waiting ..." between lOch message. When !here is limiled memory space ovailable 10 hold response messages whkh hove not been displayed, PAGENTRY will slop showing these slolUS messages in order 10 conserve memory spoce. The defoukse~o~entrycan be sel via Ihe .command !lXlUn UJW W,llXlUn r:g00 CD and set !his porometer to "N" (No) and l!IluD (D W UJ and set rhis porumter to "N" (No). " 1 - 30 9 80 2 - 180 A - 200 3 6 B 5 4 2 ( 20 5 2 D - 450 6 5 E 10 7 20 F SO 8 - 80 G - 20 H - 100 See pages 25-26 foroddilionol informalion on Puromet8lS. SEND MocIe "'1.-IUlUnQJW The SEND Mode Monilor olbws rhe user 10 display deloiled coli -, progress ilformolion during !he lrunsmission of Fox ond Page Messages. The monilor is norrml/y used by rechnicions who ore familiar with fox and Paging lronsmission protocols. The defoull value for !he SEND Mode Monitor is disabled (off). ?? XON/XOFF COIdroi (Flow Control) -IIJIDD UJl The XON/XOfF control is used in DATA Mode. The defoul! I'lllue is Flow (onlrol enabled. ff Flow (onlrol is nol supported by the com puler syslem to which /'AGENTRY wnl be connected, this (ommand co nbe used 10 disable Flow (on IroL The OnfOff Hook PalOllllller conlrols Ihe amount of time the lelephone nne is pul bock on hook belween ITlJlliple lelephonecol~ 10 deliver fox or Radio Page Messages. P«amel. Default Values The Porumeler defoull values are: II is possible 10 sel up PAGENTRY 10 show all TAP messages as they occur (in "Real Time"), roilier tfton buffering responses. This will illCl8OS8 rhe flme of rhe telephone call since new poges are nol sent unfll each response message is displayed. Some Paging systems wiD nol Worl in rhis mode, since rhe disploy of messagesdel~the Ironsmissions of j pogo 100 lon-9:...!he "Real Time" message display mode is $I! via IIie lXlU QJw W comroond. PAGENTRY can be sel up 10 quickly display irs own "Page Aaepted" and "Page Rejected" messoges, rurher rhon rhe responses from Ihe ~'tfr"This mode 010 be set via IIie collmmd ItXlUO r:g As mentioned previlusly, f Memory spoce is low, !he stolus messages "Sending..." and "Wailing ..."are eliminated. If you wish 10 0_ haverhe~between~Paging system response, use !he conmlOd eDUJW III and sel rhis porumler 10 -yo (Yes). The default setlilg is "N" (No). Call Pr.,.ess Detection Whenever PAGfNTRY is aIDing alelephone number,~listens for vorious tones fnHn !he Ine in order 10 keep !rod: of rhe progress of rhe tQI. II frsl hstens for adial lone, then delects ringing or busy signals, and !hen rlSlens for IIie expecled response flOm Ibe deYIce 10 whidl PAGENTRY is to connect. There are IWD polamelers ossockll8d with coli progress deleclion which wi hondle 99% or all cols. Theseporomete~ con be modified lnecessory. Palamaler 1·is IIie maxirTllm delay alter going off hook and begilning 10 cIoI alelephone number. This isnormol~set ~-------------_._._- L- --" _ ~-----_----I_': . . El.. ..__. I _ J 19 leplocilt til. ktftfJ [Inlorrmtion nor specified in Ibis eeose at the PAGENTRY User Manual.] 1m CalM PAGENTi1 allTI8S with aSjl8Cil1 coble which mnnads 1IIe unilla a telephone n. ¥It., aradio r.5to be sent, amessoge is to be IlllllSrTilted to afox modine. rt when mlling in to a1810018 (1)"- sy5Iem (DATA Conmmdl. PAGENTRY is lim mnnected 10 the teiPIn 118lW01k viii tIIis 5IlU RJll coble. PAGENTRY acts iea1l/ecilont. bgoes tit hook.d"1O~the required number. outomDJiaIIv mnnecls to the 181T»18 dflice. t!len begins IlOnsmission. bilkCotapI.- PAGENTRY rmy be connected to pay telephones and 10 oltur telephones wh818 on RJl1 connection IMY nol be oyoioble, by tht use 01 on optional acoustic coupler. This davie. ottoches 10 t!Ie \)p ond boltom pollS of a telephone handsel GIld to t!Ie PAGENTRY unit. lIS use is documenled separately in t!Ia mnual whidl (l)fll8S wilh the mupler. WARRANTY pnforrmtion nol specified in this .seof the PAGENTRY Us« Manual] SERVICE Onlormolion nol spedfied in this releose of the PAGENIRY User MonuaL} SPECIFICATIONS [inforl'llltion not specified in this .$1 d !he MNTRY User MonuaL] U.S. FCC/CANADIAN DO( AND OTHEl COUNTRIES' COMPLIANCE INFOIMAJION pnfanoolion nor speciied in Ibis IIIeost _1llt PAllNTRY Us« Manual] .dJtn~ tad fn$migiIs 960 S. Broadway, Suite IISC.:filnr1t. NY 11601 e 1991. All lights '!SI'lIIi. ---_.'- .'--------- We- -"'''~l I i I I I I _. --1 I I I .J --- !!MGBlI!llll91UJ1U_lII!IlllllllllllllllllllllllBlIIIIIlIIIlIIIIIlIIIlIIIIIlIIIlII!!ilIIIIl!IIII91l11111l111l11111l111"BlllllllllllBlBllllllllllllll!!illlllllllllllllel1lllllllllllll!lB'l~'!l'Zlii.W.... APublication of Real TIme Strategies (516) 939·6655 960 South Broadway, Suite 118(, Hicksville, NY 11801 RTS Introduces Pagentry1M INSIDE _ Product Line .......................?......?. 2 New License Awarded 2 Alpha-Tom ? Introduced 3 TNPP Committee Activities ??????????? 3 Statistics Paclcage for IntelHPage'M __ 3 RTS Welcomes New Customers 3 RTS Systems Link US & Canada 3 Creating Networks 01 Dissimilar Poging Terminals 4 Trunk Shoring Now Avaifable for Paging And Voice Moil 4 _...1.... _Real Time Strategies ~announced a significant advancement in alphanu meric page message entry, when it introduced its state-of-the-art prod uct known as PAGENTRyrM at the TelocatorlRadioComm Mobile Com munications North America conven tion in Toronto in April. Compact and Affordable The hand-held, pocketsize, battery operated, radio page message entry device sens for under $100. Using the PAGENTRY keyboard, a user may enter an alphanumeric radio page request at any time, then forward it to a paging terminal whenever they are near a telephone line. The device utilizes the Tela cator Alphanumeric Protocol (TAP) to automatically send stored page requests to remote paging systems. Page Entry Plus, Plus, PLUS! RTS engineers weren't satisfied with merely providing "plain vanilla" page entry. According to Real Time Strategies founder and CEO, Jay Moskowitz, "If we're going to ask people to keep our data entry device with them at all times, then we had to design a product that does a lot more than just page entry." And that's exactly what RTS has accomplished. PAGENTRY also functions as a 5-function calculator and an electronic file for names, addresses, and telephone numbers. It supports automatic group calling, and allows canned alpha message segments to be utilized for faster message creation. Users can even customize PAGENTRY to better suit their individual needs. As if all this weren't enough, PAGENTRY is the fIrst hand-held device ever to have the ability to transmit alphanumeric messages directly to Group III Facsimile machines! Cont'cI p. 2 ~I REAL TIME STRATEGIES RTS's·· Produds PAGENTRY, cont'd from p.1 With the PAGENTRY product, RTS has also introduced a new communications mechanism, trademarked as Alpha-Tone? (see article page 3). Alpha-Tone is a specially de signed protocol for sending alpha numeric pages to paging systems through the use ofanalog Touch Tone (DTMF) signals, rather than the digital signals used by modems (as in TAP communications). The Significant advantage of Alpha-Tone is that radio paging companies can now use the same telephone trunk groups to receive tone only, numeric, voice and full alphanumeric pages. Alpha-Tone has the unique capability of transmitting an 80 character alphanumeric message in the same period oftime it takes an individual to enter a lO-digit numeric display message) Alpha Tone can provide carriers with a substantial savings in line costs and equipment. Of course the paging terminal must be able to support the Alpha-Tone protocol. The Real Time Strategies ADVANTAGE system, which can act as a telephone concentrator for page entry, has been upgraded to include Alpha-Tone support. An ADVANTAGE placed in front of a paging terminal will be able to handle all types of paging requests on the same group of trunks. RTS intends to license other paging terminal manufacturers on its proprietary Alpha-Tone protocol. IntelhPage? . A system for providing Reliabili radio page requests from voice ? fax store and forward, troniemail and other message communication systems. to ra paging systems. DataSpeak TJA Numeric and alphanumeric pagiJig input directly from input. PAGENTRytM Hand-heldalpbiul\nneI1~pageentry and fax transnlission for less than $100. The major RTS products are summarized below. Each of these products are software intensive and easily expanded to meet spe- cific customer requirements. the features and capabilities ofany product can be integrate th the features ofany other RTS product. . The ADVANTAGE A telephone trunk concentrator and voice call processor. Trunk Sharer Allows radi();paging and voice Ill@! {orother messagecOlnnlurli~L'. tion systems} to share a commQnset QfEnd-to-End or D.I.D. trunks. Port Expander Provides hQst computer port expansion for BBL. Glenayre. and other paging tenninals. Protocol Converter Allowsth~conununicationprot<>eplsofone paging terminal to beconv~~edto theprotocol~~~an()ther paging terminal. DistributecU)ata Base ·ir Allowsthe~atabases ofmany~er~lltpaging terminals to as iftheY~l1rea single centraliZed data base. all()"\'Ving access seriber.ina n issimilar' g tel' New Ucense Awarded Real Time Strategies has granted a license to Spectrum Communications & Electronics Corp. (SCE) to utilize the RTS implementation of the TNPP protocol in the PX-2000 radio paging terminal. The license will permit SCE to provide a fully integrated version of the TNPP protocol in its paging systems. 2 Alpha- Tone? Introduced The PAGENTRyrM product (see article page 1) is the first device ever to support the transmission of radio pages through the use ofthe A1pha-Tone? telecommunications protocol. A protocol is a list ofrules for transmitting and receiving data. Alpha-Tone is known as an analog transmission protocol since it forwards information through the use of touch tone signals. Utilizing specially designed techniques which employ data compression technology, alphanumeric radio page requests are pre-processed in the PAGENTRY device and are then converted to a special sequence of touch tone signals. The mechanism to convert alphanumeric messages to tone signals is too complex for a human to enter messages directly via a telephone and requires the use of a computer to process the message. The techniques employed can result in the ability to represent an 80-character message as a se quence of tones which take less than 9 seconds to transmit! The entire time to send an al phanumeric message using the Alpha-Tone protocol will generally be equivalent to the average time to receive a numeric page request. Alpha-Tone and PAGENTRY are exciting new products which will assist radio paging service provid ers in making alphanumeric paging easier and more affordable for their current and new customers. Real Time Strategies, the leader in the application of state-of-the-art technology to the radio paging industry, continues to be: nYour Strategy For Success in Communications" TNPP Committee Adivities Jay Moskowitz, Chairman of the TNPP Committee and President of RTS, is continually promoting the use of the TNPP protocol as a means ofcommunicating between paging systems. Recently he contacted ETSI, the European organization responsible for the development of the Europe an Radio Message System (ERMES) standards. The ERMES standard is to be utilized in order to create a Pan-European Radio Paging network. Moskowitz has been invited by ETSI to attend ERMES meetings in Europe to discuss the potential integration ofthe TNPP standard into the ERMES network designs. RTS Welcomes New Customers Real Time Strategies would like to welcome some of its newest cus tomers: CANTEL, CONTEL. NYNEX Mobile, and PACTEL Cellular. PACTEL Cellular will be utiliz ing an IntelliPage system for high volume reliable paging out of their OCTEL Sierra systems in the Los Angeles cellular marketplace. NYNEX Mobile will be utilizing an IntelliPage system to service their Boston Technology voice mail system which is connected to their cellular switch U S WEST NewVector Group has awarded RTS a contract which will further increase the number of IntelliPage systems installed throughout their cellular network. Real Time Strategies is also happy to announce that it has received a letter of intent from another Regional Bell Operating Company for the installation of IntelliPage systems. Additional information about this application will appear in a future edition of The Real Timely News. 3 Statistics Package for IntelliPage? Systems A statistical information gathering and analysis package has been added to the IntelliPage? product. IntelliPage is a system which provides reliable and accountable delivery ofradio page requests from voice mail. fax store-and-forward. electronic mail. telephone answer ing and message dispatch systems. The IntelliPage statistics pack age analyzes paging requests re ceived from the communication system which it is servicing. as well as radio page deliveries which are made over analog and digital com munication links. The reports which are automatically generated by the system assist the administrative staffin measuring the delivery per formance and traffic handling capa bilities of an IntelliPage system. Using these reports, a system administrator can determine when to add additional incoming, dial-out or dedicated communication links to a system. in order to handle in creased volumes of radio paging message traffic. The statistical analysis utilizes actual performance measurements to predict the theoretical maximum traffic handling capability of a sys tem. In this way, a system upgrade can be installed prior to subscribers experiencing delays in the receipt oftheir radio pages. RTS Systems Unk U.S. to Canada SkyTel has recently extended its United States paging coverage into Canada. through its connection to an RTS ADVANTAGE system at Rogers Cantel Paging. The ADVAN TAGE is acting as a gateway to connect the SkyTel U.S. system to the CANTEL Canada-wide radio paging network. Trunk Sharing Now Avanable For Paging &Voice Man Ifyour fIrm is providing radio pag ing and voice mail services over separate sets of trunks, you may wish to consider using an ADVAN TAGE trunk sharing system. A sin gle set of trunks can be utilized to provide both services. The total number of trunks required could be significantly reduced when a single set oflines are utilized to service the entire customer base. And, the ADVAN TAGE will provide new features and services at the same time. I/!'" REAL TIME STRATEGIES 960 S. Broadway, Suite lIBC Hicksville, NY llBOl Radio page requests can be entirely accepted directly by the ADVANTAGE andforwarded digitally to the paging terminal. Voice mail requests are switched through the system and directed into lines on the voice mail system. The ADVAN TAGE may also be utilized to share incoming lines with other message communication systems. Call routing is based upon the telephone number or account num ber being accessed. Teminols , --.. JA.4a/ .. REAL " TIME STRATEGIES The Real Timely News is published by Real TIme Strategies 960 South Broadway, Suite 118C Hicksville, NY 11801 (516) 939·6655 FAX (516) 939-6189 © 1991. All rights reserved. BULK RATE U.S. Postage PAID Bethpage. NY Permit No. 125 TELOCATOR o o .' Newland Analys/a lot Ute Mobile Commungtlona'nduatry Volume SU. Number 18 EDITOR: DAVID WILLIMI. ASSISTANT EDITOR: SHERRELL EVAN? ApI 1" 188' U S WEST CELLUlAR INSTALUNG RTS' INTEWPAGE INTEGRAnON PRODUCT , Real Time Strategies Inc. has signed with several maJor firma to provide ltainteillpage product. a paging system thai tells customers messages are waiting on their voice maUl telephone answeringma~&.electronJc mall and dIapalch ayal8ma. and tax~4HIld"0I'WIIId. , , Intellipage works by sending page requests from a computer Into any manufacturer's paging terminal. It can forward page requests In either dlglal or analog format. and one system can send out page requesls to more than 50 telephone line.. Several Intelilpage ')'&Iema can be combined to l81Ye additional telephone linea. , . Introduced last Aprl. the Inteillpage sYs!em will be Installed .ystemwlde by Ita first customer. U S West Cellular. The MSO signed on for Inte!lIpage to relay messages from Ils voice mal system to pagers In Seattle and Tacoma, Wash.; Denver. Colo.; Minneapolis. Mloo.; San Diego. Calif.; Albuquerque. N.M.; Salt lake Ciry. Utah; and Phoenix and Tucson, ArIz. U.S W8&l CelILMr plana to InataIIlnteIIlpageln a total of 26 MSAs and 14 RSAa by mid year, the company MId. I -We"re Increasing the synergies belween cellular, voice ma., and paging - the ultimate mobYe communications triangle.· said Judy Houppert. manager of U S West Cellular's Me&Sage Center products. Prior to adopting InteUipage, US West Cellular depended on Ita voice mall system to dial pagers, Houppert said. But the voice mail was often UlVeUabie and~Ihe IBId. U S West Cellular also upgraded Its voice mal and paging Meaaage Center service to handle up to 25 messages, each of which can be up to five mJnutes long. New messages wUl be saved for a week, other messages can be stored for up to two weeks, and cuatomera can record a personal greeting, PacTe! Cellular also has contracled with RTS for an IntelllpBge .yet..,., an RTS spokesman said. PacT..?? Inlellipage system should be In&laIIed In May. RlS IBId. Two Olher carrie,. aIao are currenlly negoIlallng contraetI. RTS MId. ISlSN 01'31~15 REPRINTED FROM c 55Industrial~::~~~i~:::~~~~ Communications,. ...mabie radio's newsletter mee 1946 TECHNOLOGY BRINGS PAGING CLOSER TO CELLUlAR. VOICE MAIL SYSTEMS New and improved software is now available for carriers to interface their voice aail services with local paging companies. Paging appears to be gaining stature as an enhanced feature as cellular carriers upgrade their paging notification systems. VIS Yest, NewVector Group Inc. has installed several of the IntelliPage 1H interfaces into its Octel Aspen voice mailboxes. The units will be used to forward radio page alerts to cellular telephone and other subscribers. IntelliPage TH , from Real Time Strategies, Hicksville, N.Y., is a software intensive system that interfaces with all paging systems and their protocols- potentially hundreds of paging systems--to voice messaging systems. Yhen cellular subscribers are away from their phones, their calls are forwarded to voice mail that is then converted into a message on a paging system. MIt is a natural flow that voice mail would need to talk to a paging system. In the office, you use a message-waiting light and in the car, you use a pager,M said Paul Buboltz, manager, network projects. The need from a customer's point of view isf~a real-time reliable paging notification, according to Buboltz, and IntelliPage TH is more reliable than other analog paging interfaces. MlntelliPage TH is a clean, intelligent way of delivering the messages. It can communicate in either analog or digital protocols,M Buboltz said. MIt bridges the gap between the voice mail and the paging terminal with an intelligent handshake." In addition to interfacing with fully automated systems, such as voice messaging and facsimile, IntelliPage'sTH page alerting can be done from a semi automated system or manual system. It can be also used in hospitals or large organizations that do centralized dispatching of field service engineers. CelluJar J Paging 'Need Each Other' "They [cellular and paging) both need each other. There are many cellular subscribers that have pagers." said Spencer Kravitz, executive vice president, Real Time Strategies. "The subscriber gets immediate notification that there are messages waiting for him. It is a way of alerting them as quickly as possible--it keeps the information timely. And it also keeps the subscriber from having to call in for messages periodically." "It is definitely a marrying of the 2 technologies, and it provides a value-added enhancement for subscribers of each technology,M Kravitz said. ~PhilJipsPublishing, Inc. ? 7811 Montrose Road· Potomac MD 20854· (301) 340-2100 INDUSTRIAL COMMUNICATIONS, November 9, 1990 ·Service providers are providing cellular subscribers with pagers. It is lood for the paging company as well as the cellular company.- ·From the subscriber's point of view, he Is lettinc aes.ages even When he Is away from his car. It also helps proliferate paging, by getting paging to subscribers that otherwise would not have had a need,- be added. Vbile the system is new, the company plana on installing hundreds of units over the next year. U S West was the first order. IntelliPage'" is not limited to bringing together paging and cellular. That Is just a subset. The product Is also capable of Interfacing paging with voice aessaging, facsimile store and forward .ystems, electronic mail .ystems, telex .ystems as well as centralized communications systems. REPRINTED FOR REAL ~ TIME STRATEGIES (516) 939·6655 960 S. Broadway Suite 118C Hicksville, New York 11801 FAX (516) 939-6189 PAGENTRY Fax Transmission MEMO TOI Jay Moskowitz FROM 1 Henry Zachs SUBJECT I Meeting change MESSAGE: Attachment 3 -- - -- - - - - - Datel OG/01/92 Time 1 11140148 Pagel 1 I received your radio page regarding the change to the location of our meeting. No problem, I will see you there. --This message has been transmitted via a PAGENTRY hand held fax machine-- '1,; We'd?~ltneedto"~~ndx~~iof<.;·th er on the properca thedifficuI~es!nmarketinga:lP¥~~",,~~~~,?ice. In addition, numeric paging:In the past, message' .'fe~«.s are available su .?...? as entry has been cumbersome and.int(;~!::lcing,trunk concentration sometimes expensive. Now the ? TNPP Networking. As an intelligent, Technological Innovator in the pag- totalfront end call processing system, ing industry brings you the ability to the DataSpeak? can bring many input alphanumeric & numeric-only competitive features to your present display messages from any telephone paging system or open new markets with the ultinlate message entry in distant cities. Now you can benefit device: THE HUMAN VOICE from technological breakthroughs DataSpeak? offers you the without throwing out your present ability to economically mass-market paging terminal. As a higWy flexible, alphanumeric paging without softWare intensive front end . operators or awkward data entry processor, DataSpeak? can be devices. Callers simply dial the tailored to your company's specific appropriate access number and objectives. Unlike other manufactur- speak the message they wish ers, your special requests are transmitted. Voice prompts instruct our business. REAL TIME STRATEGIES ''Your Strategy For Success In Communications" D .,.S p ?? k? ALPHANUMERIC PAGER MESSAGE ENTRY FROM THE HUMAN VOICE Features & Specifications Standard Features ? Translation of English Language Voice Messages to Alphanumeric Text ? Works with any Standard Telephone ? Interfaces with any Paging Terminal ? Utilizes State-of-the-Art, Speaker Independent Voice Recognition Technology ? Processes Numeric-Only Calls Without Touch Tone Phones ? Voice Prompts ? End-to-End Signalling ? Utilizes Data Base From Host Terminal For Validation ? Traffic & Statistical Reporting ? Combines Multiple Enhanced Features into One Call Processor ? Remote or Local Trunk Concentration Technical Specifications ? Maximum Input Ports: 32 (Multiple units can be networked to increase capacity to any level of trunking.) ? Input Power Requirements: no VAe, 220 VAC or 48 VDC (optional) ? Programming Interface: RS-232 ? Maximum Subscribers Base: Same as host ? Input Ports Supported DID (Pulse, DTMF, MF) End-To-End, Tl, IXO/TAP ? Voice Page Delivery to host Terminal: Dedicated or Dial-Up OPTIONS ? TNPP Networking ? Tone & Voice Paging With Voice Storage ? Tl Interface ? MF Signalling ? Recognition of Foreign Languages ? Host Terminal Prompt Emulation ? DID Signalling (Pulse, DTMF. MF) REAL TIME STRATEGIES 960 S. Broadway Suite 1I8C Hicksville, N.Y. 11801 (516) 939-6655 / FAX (516) 939-6189 "YOUR STRATEGY FOR SUCCESS IN COMMUNICATIONS" Specifications subject to change without notice. 01/90 ill REAl TIME STRATEGIES An Introduction to IntelliPage? Cascading (516) 939-6655 960 S. Broadway Suite 118C Hicksville. New York 11801 FAX (516) 939-6189 The Cascading option for the IntelliPage? Page Alert Delivery system, adds a new dimension to insuring that messages are retrieved by subscribers. IntelliPage is a system whose primary function is to provide reliable and accountable delivery of Radio Paging Alerts to paging systems, when a message is deposited in a Voice Mail, Fax Store-and-Forward, Electronic Mail or Message Dispatch system. When IntelliPage is connected to one of these systems, the communication system it is servicing hands off all requests for page alerting to IntelliPage, whenever it is determined that it is time to inform a subscriber to call into the system to retrieve information. When the cascading option is installed, one or more pagers may be simultaneously alerted when an urgent message is received at the messaging system being serviced by IntelliPage. Pages are sent periodically in an attempt to alert the subscriber to retrieve their urgent messages. After repeated attempts to alert the subscriber fails to result in the retrieval of the urgent message, IntelliPage can increase the Cascading Alert Level and begin alerting another set of pagers, leave messages on other systems, or call home, office or mobile telephone numbers in an attempt to reach the subscriber. Cascading operates in conjunction with a Local Data Base maintained within the IntelliPage system. For those accounts which wish to utilize the cascading feature, an entry is made into this data base. Page alerts from the communication system being serviced by IntelliPage are received over an SMDI link. This type of link provides IntelliPage with Message Waiting Activation and Deactivation signals, indicating when there are outstanding messages still pending in a mailbox as well as when messages have been retrieved. Cascading operates under an escalating priority mechanism. Upon the initiation of the cascading page alert functions, the cascade level is set to 1. The data base entry for the subscriber being alerted, defines information associated with each of the pagers which should be simultaneously alerted at level 1. IntelliPage will utilize its normal page delivery mechanisms to reliably forward page alerts to each of these pagers. Associated with a cascading level is a repetition count and a repetition rate. The repetition rate indicates how long IntelliPage should wait before it should attempt to alert the same set of pagers another time. If the message pending on the system serviced by IntelliPage has not been retrieved prior to the expiration of this interval, then IntelliPage will send out a new set of page alerts. This process will continue until the number of sets of page alerts which have been attempted has reached the repetition count associated with the cascading level. Upon reaching the maximum number of delivery attempts defined at a cascade level, IntelliPage automatically escalates the cascading level to the next higher level. The data base entry at level 2 will define information associated with each pager to alert at this level as well as a repetition count and repetition interval for this level. The same page alert process will now proceed at this level until a caller retrieves the message which initiated cascading, or until it is time to escalate cascading to the next higher level. IntelliPage does not limit the number of cascading levels which may be programmed for an account. Each time a set of page alerts are initiated, a real time call log entry is generated for each page in order to provide complete accountability of the page alerting process. When all attempts to alert a subscriber at a given cascade level have failed, a special message is generated to the call log indicating that cascading has moved to a higher priority. If all attempts to alert the subscriber at all cascading levels have failed, another message is added to the call log to indicate that all attempts have failed. The cascading feature is essential when a team of individuals are on alert in emergency situations. For example, an oil burner repair company may have a single person on call during the night in case a "no heat" emergency call is received. The caller with the emergency might leave a voice mail message in a mailbox. The depositing of this message causes IntelliPage to begin its page alerting process. Cascading parameters might indicate that page alerts should be sent to the oil burner repair person currently on call, every 3 minutes up to 3 times. Nine minutes after paging is initiated, if the voice mail message has not been retrieved, IntelliPage will automatically escalate cascading and will now begin paging the backup team that an emergency has been reported and the individual on call has not picked up the emergency message. IT, after repeated attempts to contact the backup team still has not resulted in the retrieval of the emergency messages, then supervisors and managers can be alerted. Because IntelliPage is also capable of delivering canned voice messages to any desired telephone number, at each level of cascading, the system can call home telephone numbers, answering machines, business numbers, etc., to leave emergency messages. IntelliPage is normally a "back-end" processing system which is used by a service provider to improve their level of reliability. But, with the Cascading feature installed, IntelliPage can become a revenue producing system. The service provider can charge a monthly fee for providing the escalating page alert functions since they provide value added capabilities over a simple paging process. Contact Real Time Strategies for the pricing associated with the cascading option. is is an alphanumeric message. NOW??? Receive Alpha Messages Using Your Numeric Paging Trunks! Receivean 80-charactermessage onyournumeric trunks in 10 seconds by using: Alpha-ToneTM! PAGENTRY,TM the hand-held alphanumeric entry device for under $100, can send messages using the Alpha-Tone protocol (for tone trunks) or TAP (for trunks with modems). Speak with RTS to learn more about receiving Alpha Messages using your normal paging trunks. In the past, you had to have dedicated trunks and modems for your alphanumeric paging customers. Now with Alpha-Tone, your numeric paging trunks can receive an 80-character alphanumeric message in the same time that it takes to receive a numeric page request from a typical subscriber!! Your paging terminal manufacturer needs to install Alpha-Tone telephone input software into their paging tenninal or you can install an ADVANTAGE call processor and trunk concentrator in front of your paging terminal. Aproduct of IH'I REAL TIME STRATEGIES UYour Strategy For Success In Communications" RealTime Strategies, 960 South Broadway, Suite 118(, Hicksville, NY 11801 ? (516) 939-6655. FAX (516) 939-6189 Attachment 5 7 Channel Capacity Channel capacity is the maximum number of pagers that can be put on a channel. This value depends largely on calling patterns; a better value might be the paging rate, for in stance, pages per second. However, calling patterns are fairly predictable and may be con sidered as fixed. Therefore, the capacity is the value used in this section for comparison as it is the value most interesting to carriers. The factor that converts pages/second into total number of pages on a channel is the "busy-hour-call-rate". This value is determined by measuring the portion of the total pag er population on one channel that is called in one hour, usually the busiest hour of the day. The relationship between these tactors may be expressed as follows: ifN is the num ber at numeric pages transmitted per second on a particular channel in a particular for mat, and bhcr is the busy-hour-call-rate, P is the total number of pagers (numeric) that can fit on this channel: N P=-x3600 bhcr Both POCSAG and ERMES come in several flavours: tone-only, numeric, alphanumeric, and "transparent data" in the case ot ERMES. Most paging channels would contain the first three and for the purposes of comparison, we will not include transparent data in this discussion. A formula can be developed to estimate the capacity at a channel with a mix of pager types (all of one encoding fonnat). The following paragraphs describe how this for mula is derived. Suppose that the channel was using 80% of the available numeric capacity. That would leave 20% tor something else, either tone-only, alphanumeric, or both. If we called n' the fraction of numeric capacity used, t' the fraction of tone-only capacity used, and a' the same for alphanumeric, we could make a more general formula. Also, call T the rate for tone-only pagers and A the rate for alphanumerics: 3600 P = t' x T+ n' xN+a' xAx bhcr This equation is not particularly useful yet because it is more convenient to use the frac tion of the pager population rather than the fraction of the capacity. These values are dif ferent because the different pager types vary in the amount of airtime used to send a page. Ifwe call C II the number of codewords used for a numeric page, C t the same forton~only ERMES & POCSAG COMPARISON - Channel Capacity 9 10 pages, and C a the same for alphanumeric pages, we can normalize the capacity fractions to t, n, and II, the population fractions for tone-only, numeric, and alphanumeric respec tively. tC t t' =~----__ tC t + nC n +IIC" So far, the general formula for the maximum number of pagers on a channel is: tC,T+nC N+IIC A p= n /I x3600 (tC, + nC" +IIC II ) bhcT where t; n, and II are the fractions of the pager populations for tone-only, numeric, and al phanumeric pagers respectively, C t , C'" and CII are the number of codewords to transmit a tone-only, numeric, or alphanumeric page respectively, and T, N, and A are the rates of transmission for tone-only, numeric, and alphanumeric pages respectively in units of pag- es per second. . However, this equation may be simplified because of the following relations: CT=CN=CA=R , n " t+n+II=1 The constant R is the number of codewords per second for the specific paging format. Therefore, the basic digital channel formula is: Equation 1: Basic Mixed Channel Capacity Formula The value R is the actual usable number of codewords per second, not the basic codeword transmission rate. Code overhead must be considered in calculating R. In the POCSAG code, this is easy; every POCSAG packet starts with a preamble and every batch starts with a synchronization codeword. These are unusable for real data and are considered overhead. For ERMES, it is more difficult. Every batch starts with a preamble and syn- ERMES & POCSAG COMPARISON - Channel Capacity chronization codeword, but inside the data portion, there is an address partition termina tor ofvariable size and some amount of filler codewords in the data codeblocks when messages do not align to the codeblock size. One factor that affects efficiency is the basic ability to pack data into the formats. Some paging terminals have been observed to pack data into the POCSAG format at 100% theo retical efficiency. So far, there is not very much practical experience with the ERMES for mat, but the data packing is far more complicated than with POCSAG. There may be added inefficiencies with ERMES because of this complication, but it will not be consid ered here. 7.1 POCSAG Codeword Rate The POCSAG codeword rate, including overhead may be calculated as follows: POCSAG specifies 576 bits for the preamble and 512 bits for each batch separated by a 32-bit syn chronization codeword. The packet length could be infinite, but we will use a practical value of thirty batches per packet. With this information, we can calculate the number of usable codewords per second in a thirty batch packet at 2400 bits per second: 2400 x (30 x 16) [576 + 30 x (512 + 32)] - 68.2 The maximum practical rate for 2400 bits/second POCSAG is about 68.2 codewords/sec ond, with almost 10% of the total bits transmitted considered pure overhead. 7.2 ERMES Codeword Rate The ERMFS codeword rate is a bit more complicated to calculate. We will calculate the overhead based on one of thefirst fifteen batches in a subsequence; thesixteenth batch is a different size. In a batch, there are 154 codewords, but five are used for synchronization and system information. At the end of the address partition are terminator cod.ewords and inside the message partition are message delimiters. As there may be between one and nine address partition tenninators, we will settle on an average value of five. The message delimiters will be counted along with the message but there is one at the begin ning of the message partition that will be included here. As well, there will generally be some unused cod.ewords in a codeblock, which also must be counted here. We will say that there are always two extra codewords because of this. Therefore, out of 154 possible codewords, 5 + 5 + 1 + 2, i.e. 13, are overhead. At 154 codewords per batch, 141 of them usable, thirty bits per codeword and 6250 bits per second, the number of usable cod.ewords per second is: 141 x62S0 154x3O -191 The maximum practical rate for ERMES is about 191 codewords/second with just over 9% of the bits transmitted considered pure overhead. ERMES & POCSAG COMPARISON ? Channel Capacity 11 7.3 POCSAG Paging Rates The next step is to set the number of codewords required to send a page. With POCSAG, the following is the case: ? a tone-only page is always one codeword ? a numeric page, with 5 to 10 characters, is one address plus two data codewords, total of three . ? an 48-character alphanumeric page is one address plus 17 codewords, total of 18 ? a 200-character alphanumeric page is 71 codewords Therefore, the maximum rates tor the three types of pagers are: ? Tone-only: 68.2 pages/second ? Numeric: 22.7 pages/second ? Alphanumeric: 3.78 pages/second for 48-character messages (0.97 pages/second for 2OD-character messages) 7.4 ERMES Paging Rates The above is repeated for ERMES: ? a tone-only page is always four codewords ? a numeric page, with 5 to 9 characters, is one address, two message header, two message, and one message tenninator codewords, total of six ? a 48-character alphanumeric page is one address, two message header, 19 mes sage, and one message terminator, total of 23 codewords ? a 2OD-character alphanumeric page is 82 codewords Therefore, the maximum rates for the three types ot pagers are: ? Tone-only: 47.8 pages/second ? Numeric: 31.8 pages/second ? Alphanumeric: 8.3 pages/second tor 48-character messages (2.33 pages/second tor 2OD-character messages) 7.5 Typical Paging Channels Thetypi~paging channel in metropolitan American cities is heavily weighted toward numeric paging. A typical distribution ot pager types may be 85% numeric, 5% alphanu meric, and 10% tone-only. However, with higher speeds, alphanumeric paging may in crease its share of the distribution. Also, message lengths may increase. Four paging channel scenarios will be considered: 1. Pure numeric channel 2. Heavy numeric channel, 85% numeric, 10% tone-only, 5% alpha 3. Heavy alpha channel, 50% numeric, 45% alpha <messages around 50 characters in length), 5% tone-only 12 . ERMES & POCSAG COMPARISON ? Chan"., Capacity 4. Alpha channel, tending toward e-mail service, 50% alpha (messages around 200 characters in length), 45% numeric, 5% tone-only 7.6 Results of Calculations The values estimated in the previous sections will be applied to Equation 1 on page 5 to estimate the maximum number of pagers for the four hypothetical channels above. The bhcr used is 20%. Channel mix POCSAG ERMES Pure Numeric 409k 572k Metropolitan 335k 516k Heavy Alpha 127k 238k AlphalE-rnaii 33.2k 78.3k Table 1: Comparison ofChannel Capacity for Four Hypothetical Channels The main result, which is to be expected considering that numeric pages have very high overhead, is that capacity is improved by about 55% for a typical channel, despite the fact that the bit rate has been increased by about 160%. It is even less, only 40%, for a purely numeric channel. However, this is not the case with heavy alphanumeric channels, where the capacity was increased by around 90% and 135% when the messages get very long. ERMES & POCSAG COMPARISON - Channel Capacity 13