I am tired of cell phone providers locking me into long-term contracts with costly early termination
fees. I urge you to give consumers a more powerful marketplace and limit these exorbitant early
termination fees -- but not at the expense of my legal right to sue wireless companies for potentially
illegal behavior.
Wireless companies say they have to charge these fees to recover
"subsidies" they give consumers for free phones. But I'm
skeptical that consumers are getting much or anything for free in the
end, especially when these penalties range from $175 to $250.
It's bad enough that I can't take my phone with me when I change cell
phone companies. Why do I have to pay a penalty when I want to leave my
provider for bad service? That just locks me in to paying for something
I don't want.
Please rein in these excessive early termination fees so I can fully
utilize the power of the marketplace to get the cell phone service I
want. But I urge you to not give away consumers' rights to take
wireless companies to court for potentially illegal fees. Cell phone
companies shouldn't get special legal treatment just for giving
consumers a fair shake.
Thank you for leveling the playing field for cell phone customers.